Senior Account Manager

About Tiger Tracks Tiger Tracks is a performance marketing agency founded by former Google marketing leaders. We partner with private equity firms, venture-backed startups, and publicly traded companies to deliver measurable growth through paid media. The role As a Senior Paid Media Account Manager, you are both a client steward and a people leader. You own meaningful client relationships, protect account health, and ensure a consistently high-quality experience across your portfolio. You will directly manage top clients and act as the first escalation point for complex situations. You are responsible for setting the strategic direction, reviewing performance narratives, and elevating the standard of communication and execution across your pod. This role is designed for someone who already operates at a high level and is ready to influence not just accounts, but people. Why this role is different You are not simply reporting on performance or passing along updates. You are the strategic lead and client steward for your accounts. You protect relationships, elevate the quality of thinking, and develop Account Managers to operate at a higher level. If you are already running complex accounts and feel ready to lead both strategy and people, this is the step up. What you'll do Own 4 to 8 high-impact accounts, overseeing client relationships and serving as the primary strategic lead Run weekly or biweekly client meetings and lead executive-level discussions Proactively set the growth strategy for your clients' advertising programs, translating business goals into channel objectives, testing plans, and tactical execution Create annual and quarterly strategic roadmaps tied to client business outcomes Own the storyline and insights for monthly and quarterly reporting Review reporting decks, dashboards, and client deliverables before they are sent Identify account risks and opportunities early and drive proactive solutions Drive retention and expansion across managed accounts Coach and mentor Account Managers to increase readiness, independence, and strategic thinking Provide strategic guidance to your pod on bidding strategy, campaign structure, and platform-level decisions What we're looking for 5+ years of experience in paid media within a high-performance agency environment Platform expertise: Deep, demonstrated experience across paid search (Google Ads), paid social (Meta Ads), and TikTok Ads. While this role is not in-platform daily, candidates must be able to speak fluently and in detail to bidding strategies, campaign objectives, and the nuances of how each platform operates. Executive presence and communication: Impressive verbal communication skills with the ability to command a room. You can step onto a call with stakeholders and immediately earn their trust through your clarity, business acumen, and senior-level savviness. Strong written communication is table stakes; this role is won or lost on video. Strategic leadership: You proactively set the growth strategy for your clients' advertising programs rather than waiting for direction. You make yourself indispensable by owning the partnership, anticipating needs, and bringing a clear point of view to every conversation. People leadership: Experience mentoring or managing Account Managers Execution discipline: High level of organization, attention to detail, and accountability Adaptability: Ability to operate calmly under pressure and navigate ambiguity Track record: A history of tangible achievements that demonstrate top-performer standards Why you'll love working here Work alongside former Google marketing leaders and a high-caliber, tight-knit team Lead strategy for accounts spanning PE portfolio companies, venture-backed brands, and publicly traded enterprises A culture that rewards strategic leadership and protects high standards Fully remote, always, with company-paid medical, dental, and vision Flexible time off, 12 weeks paid parental leave, bi-annual performance bonuses, 401(k) with salary matching, and paid company summits A company-sponsored computer and real investment in your growth Interested? Outgrowing your current role and ready for more autonomy, bigger challenges, and real impact? If you are a top-tier paid media leader ready to own client strategy and develop the next generation of account managers, we would love to hear from you. Tiger Tracks is committed to building a diverse and inclusive team. We are an Equal Opportunity Employer. #J-18808-Ljbffr