Service Coordinator

Job TitleEssential FunctionsFacilitates and participates in the development, review and evaluation of the Individual Family Service Plan (IFSP)Maintains continued regular contact with families, as mandated, to ensure that services are being delivered appropriately and in a timely mannerAccurately and comprehensively case-notes and reports service unitsInforms parents of advocacy services, coordinates with medical and other health care providersFacilitates the development of transitional/discharge plans and attends all conferences and meetings associated with transitionsAttends trainings as neededEnsures compliance with mandated timelines; facilitates timely PPS entriesUnderstands and upholds the components of the PCATT model for early interventionAssists parents in locating community resourcesAttends meetings as appropriate, including in-house and community meetings relating to Birth-to-ThreeMaintains regular contact with families on caseload to ensure that services are being delivered as described in the IFSP. A natural environment focus should be central in IFSP goalsWorks with Program Manager to ensure all files are audit compliantServes as a positive ambassador for St. Francis Children's Center and for Milwaukee CountyAll other duties as assignedPhysical Demands of the PositionWalk, sit, stand and climb stairsBend/twist and reachFar vision at 20 feet or further; near vision at 20 inches or lessSpeak and hearKneel, crouch, climb, feel and stoopLift objects weighing up to 35 lbsCarry objects weighing up to 35 lbsHandle or manipulate objects at a low intensity level of effortMental RequirementsMust have ability to cope with changes in routine to accommodate needs of the agencyMust be able to make decisions and exercise good judgment under stress and time restraintsEnvironmental/Working ConditionsInside work environment approximately 67% of the timeRequires driving 33% of the timeEquipment UsedComputerCopy machineFax machineTelephoneRequired Education/License/CertificationsBachelor's degree in a Social Work, Human Services, Child Development1 year of experience working with clients who have special needsMust be able to complete home visits in-person anywhere in Milwaukee County on a daily basisFluency in reading, writing, and speaking Spanish is requiredMust have a valid Wisconsin driver's license and may not have more than three current minor driving violations and/or one current at-fault accident on your record. Auto insurance must include $100,000/$300,000 bodily injury and $100,000 property damageRequired Knowledge and SkillsExperience with Birth-to-Three programsAbility to function effectively in a teamUnderstand and follow written and verbal directionsRead, write, basic math skillsExcellent interpersonal skillsAbility to prioritize multiple demandsMust possess and practice a customer service focused management philosophyBehavior and AttitudeThe mission and philosophy of St. Francis Children's Center requires this position to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, clients, and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each client, visitor and fellow employee is a requisite of successful job performance. In addition, strict client confidentiality must be maintained