Outreach Consultant II

Business Development Associate

TRC, member of WSP, is seeking a Business Development Associate for the TVA EnergyRight for Business and Industry Program serving the commercial and industrial energy efficiency programs with the Tennessee Valley covering and supporting the Western Region. This individual must reside within or around the Memphis area.

This position is responsible for delivering program awareness, identifying opportunities, applying and executing on leads, and achieving program participation to support energy savings and demand goals. Business Developers are experts on nuances of program rules and guidelines, helping navigate program participants and supporters to leverage and engage in the TVA EnergyRight for Business and Industry Program.

The ideal candidate will have an existing professional experience working in the energy efficiency industry or have extensive sales and customer relation experience.

**Candidate must reside in the Tennessee Valley, in or around the great Memphis area, for client service necessities. **

Responsibilities

• Direct engagement with Local Power Companies, End-Use Customers and TVA Program Staff.
• Training and consulting with Local, Regional and National trade allies to help meeting region energy goals.
• Educating program participants on program rule set and process and assisting in application submissions through on site visits and virtual meetings.
• Working with Program management on targeted program related tasks.
• Weekly travel in and around assigned territory to meeting with Customer, LPCs, and Trade Allies.
• Executing marketing strategies to include local conferences, webinars and program engagements.
• Entering and updating leads and opportunities in Program CRM.
• Attending scheduled program events.
• Develop program strategies that aid in supporting area managers and program efficiency goals.
• Hosting in-person and virtual meetings.
• Identifying energy efficiency opportunities.
• Conducting program demos and education training.
• Submitting incentive applications on behalf of program participants.
• Aiding in overall Outreach efforts, such as recruitment and training.

Qualifications

• Bachelors degree from an accredited college in a related discipline.
• 5+ years of related energy experience or overall sales/consulting experience.
• Familiarity/knowledge of electrical energy efficiency core technology areas such as HVAC, lighting, controls, compressed air/etc.
• Possess a valid drivers license with clean driving record and a reliable vehicle.
• Able to travel by car daily within assigned territory.
• Resident of Memphis or general surrounding area required. Must reside within the TVA footprint.
• Strong customer service skills to include highly effective communication in person, over email, and over the phone.
• Self-driven and a team player
• Ability to develop and maintain effective relationships with program participants and market partners.
• Strong speaking skills to help present in-person engagements.
• Ability to effectively work across multiple internal functions (engineering, marketing, operations)
• Must be able to engage with program participants in-person and travel around the territory.

Organizational Skills:

• Excellent time management skills including the ability to monitor and manage efficiency project progress while seeking additional opportunities for new or repeat customers.
• Be able to maintain a schedule for consistent follow-up communication with local power companies, trade allies and end-use customers.
• Must have the ability to quickly learn multiple program rules and requirements and be able to adapt programmatic changes.
• Required to learn and use a Customer Relationship Management (CRM) system or a similar system to effectively track business development activities.
• Will be required to maintain consistent project pipeline and convert opportunities into incentive applications.
• Proficiency with computer and mobile technology devices.
• Ability reach and monitor performance metrics/KPIs to support program goals.
• Proficient knowledge of MS Office tools i.e., Outlook, Excel, Word, and PowerPoint.