Restaurant Host - Winter Season

Host/Hostess Position

The Host/Hostess is responsible for creating a welcoming first impression and ensuring smooth front-of-house operations. This includes greeting and seating guests, managing flow through the dining area, and supporting the team to deliver high-quality service in accordance with company, health, and safety standards.

Hourly pay: $18/hr

Essential duties include:

• Greet and seat guests promptly and courteously.
• Manage seating charts and balance table sections for servers.
• Answer phones and guest inquiries professionally.
• Ensure the host stand and front area are clean, organized, and stocked.
• Prepare restaurant for opening (lights, music, cleanliness, menus, supplies).
• Assist in general cleaning, restroom checks, and stocking as needed.
• Monitor guest satisfaction; resolve minor concerns and inform management of larger issues.
• Maintain a friendly, helpful, and positive attitude at all times.
• Support teammates with communication and cooperation.
• Attend staff meetings and stay updated on daily operations and events.

Required qualifications include:

• Working knowledge of local liquor and health codes.
• Valid US Driver's License and clean motor vehicle record desirable.
• Basic knowledge of restaurant operations.
• Must have current Food Handler and Allergy training certificate, or must attend Food Handler and Aller-train certification courses for Alterra Mountain Company within 14 days of employment.

Education requirements:

• High School Diploma or GED required.
• One-year FOH experience preferred.

Physical requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

Working conditions:

• Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
• Hazardous Materials/Noise: The noise level in the workplace is usually moderate.

An Equal Opportunity Employer:

Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.