Intake and Pricing Specialist

Job Description

Intake & Pricing Specialist

Location: Seattle, WA (In Person)

Schedule: Full Time | Tuesday - Saturday; Flexibility required for evenings, weekends, and peak retail seasons

FLSA: Non-Exempt, Hourly

About The Refind

The Refind is a luxury resale company redefining how people shop and sell. Founded and operated by a female-led team, we are a fast-growing business rooted in style, authenticity, and sustainability. We curate and resell the most coveted closets around the world through our Instagram Live Shows, website, and flagship Seattle store.

About the Role

The Refind is looking for a detail-oriented individual with a strong retail background and a passion for designer brands to join our Intake & Pricing team!

In this role, you'll evaluate incoming designer clothing, handbags, shoes, and accessories, assess product quality, research resale values, and establish competitive pricing. You'll play an important part in determining which pieces become part of The Refind's curated inventory.

The ideal candidate has an eye for style and quality, strong attention to detail, and a genuine curiosity about designer brands and the luxury resale market. Previous luxury experience is a plus, but an eagerness to learn is equally important.

Key Responsibilities

Product Intake & Evaluation

• Receive, unpack, and organize incoming consignment inventory
• Evaluate merchandise based on brand, condition, quality, and resale potential
• Determine which items meet The Refind's consignment standards
• Identify product details and flag potential authenticity concerns for additional review

Pricing & Product Research

• Research designer brands, current trends, and resale market values
• Establish competitive pricing based on brand, condition, demand, and market trends
• Maintain accurate product information and pricing in our inventory management system
• Continuously expand knowledge of luxury designers, collections, and the resale market

Inventory Preparation & Team Support

• Prepare accepted inventory for photography, merchandising, and Live Shows
• Write clear, accurate product descriptions
• Assist with garment care, product presentation, and consignment returns
• Collaborate with other departments to resolve inventory questions and support daily operations

Qualifications

• 3–5 years of retail experience, preferably in apparel, luxury, or specialty retail
• Strong interest in designer brands, current trends, and product quality
• Excellent attention to detail, research skills, and an eye for quality
• Strong organizational skills and ability to make thoughtful decisions in a fast-paced environment
• Adaptable, collaborative, and comfortable learning new systems and processes
• Previous experience in luxury fashion, resale, or product pricing is a plus, but not required

Physical Requirements

• Ability to stand for extended periods and perform tasks involving bending, lifting, and reaching
• Ability to lift and move boxes or inventory weighing up to 30 pounds, with or without reasonable accommodation

Compensation and Benefits

The Refind offers competitive compensation commensurate with experience and industry standards for the Seattle market. The pay for this role is $28 to $34 an hour. This role is also eligible for a quarterly bonus. We are committed to fostering a fun, supportive, and engaging work environment. Eligible full-time employees receive benefits and perks, including health, dental, vision, paid time off (PTO), sick time, free snacks and drinks, and employee discounts on merchandise.

All qualified applicants will receive consideration for employment without regard to age, ancestry, caste, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.