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Consultant, Patient Services Salesforce Associate Architect

$86.7k - $170.9k

Deloitte

Position Summary Join Deloitte as a Consultant, Patient Services Salesforce Associate Architect to help clients redesign sales and service operations, improve customer experiences, and support business transformation initiatives. In this role, you will contribute to strategy, process design, and technology-enabled implementation efforts across complex client environments. You will work with cross-functional teams to help turn customer strategies into actionable solutions that drive measurable outcomes. Recruiting for this role ends on August 31, 2026 Work You’ll Do As a Consultant on the Sales & Service team supporting Patient Services programs, you will; Partner with senior architects and delivery teams to translate complex business requirements into scalable Salesforce designs - spanning data model, integration patterns, security architecture, and platform configuration with a focus on Salesforce Life Sciences Cloud.You will be responsible for eliciting and documenting technical requirements, drafting technical designs, and proposing technical architecture to support patient services program delivery. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a teamEffective written and verbal communication skillsMeticulous attention to detail and quality of work productAbility to build and sustain professional relationshipsAbility to lead projects or workstreamsAbility to manage and prioritize multiple tasks in a fast-paced and dynamic environmentStrong interpersonal skills and professional demeanorAbility to meet deadlines The Team Our Sales & Services offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, brining customer strategies to life and creating new markets. Qualifications Required: 3+ years of consulting and/or industry experience2+ full life-cycle Salesforce implementations2+ years with Heath Cloud or Life Sciences Cloud – Patient Services experience2* years of Salesforce technical architecture / technical design work on Patience Services experienceBachelor's degree in computer science, information systems, or a technology field; or equivalent years of experience.Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.Limited immigration sponsorship may be available. Preferred: Salesforce certificationsExpertise in at least two Salesforce clouds: Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, or Life Sciences Cloud (preferred)Experience presenting to technical and non-technical audiencesExperience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ technologies (BigMachines, Apttus, Cameleon)Advanced degree in a relevant field The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $86,700 - $170,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US#SS_US Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at View email address on click.appcast.io. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 354976 Job ID 354976 Package and Technology Enablement | Package Functional TransformationSame job available in 32 locations

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