Logistics Analyst I

Job Description

Job Description

Job Overview:

Pay Range: $20.92hr - $25.92hr

Requirement/Must Have:

• Previous experience in logistics/transportation preferably in air and small parcel shipping.
• Proficient at basic MS suite such as Excel, Outlook, PowerPoint.
• Knowledge of frequently used Excel formulas.
• Self-driven, accountable, and proactive problem-solver.
• Ability to work independently.
• Willingness and availability to provide occasional after-hours or weekend support when needed.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities:

• Support day-to-day parcel transportation activities and shipment management.
• Monitor shipment status, identify service disruptions proactively, and coordinate corrective actions with carriers.
• Investigate and resolve parcel shipment issues including delays, lost shipments, billing discrepancies, and delivery exceptions.
• Serve as a liaison between internal customers and parcel carriers including FedEx, UPS, and DHL.
• Support parcel account administration and customer inquiries.
• Maintain operational documentation, process guides, and standard work instructions.
• Utilize Excel to analyze shipment, service, and cost data.
• Maintain tracking logs and dashboards to support transportation visibility.
• Communicate via Outlook and use PowerPoint for recurring reviews with freight forwarders.

Nice to Have:

• Power BI experience.
• Completed degree.

Skills:

• Logistics.
• Transportation.
• Small Parcel Shipping.
• Microsoft Excel.
• Microsoft Outlook.
• Microsoft PowerPoint.
• Power BI.
• Problem-solving.
• Communication skills.

Qualification And Education:

• Strong verbal and written communication skills.
• Excellent communication and presentation skills.

Benefits:

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.