Enterprisewide Application Analyst 3

Software Asset Manager

Hungry, Humble, Honest, with Heart.

The Opportunity

As a Software Asset Manager, you will be responsible for overseeing the SAM (Software Asset Management) practice within the organization. Your primary responsibility will be to ensure compliance with licensing agreements by leveraging inventory and licensing data from the SAM tool. You will also manage and optimize the software assets used within the organization. Joining this team offers an exciting opportunity to contribute to the organization's software governance, cost optimization, and compliance efforts, playing a critical role in ensuring our software assets are well-managed and aligned with business needs.

About the Team

As a strategic individual contributor, the Software Asset Manager focuses on enhancing the enterprise's return on investment for technology and software assets. This position is responsible for efficient lifecycle oversight, regulatory compliance, and expense reduction, while providing operational transparency through ITIL-aligned workflows, analytical insights, and the integration of advanced AI and automation tools.

Your Role

• End to end ownership of multiple software license environments, focusing primarily on Microsoft VMware, Adobe etc. Creation of ELP (Effective License Position.)
• Ensure ongoing software license compliance by reconciling deployed entitlements against contractual rights and identifying compliance risks and drive optimization effort.
• Consult and support business units regarding new demand, license model selection, cost estimation, and implementation of new or changed license services.
• Partner with Procurement, Vendor Management, Finance, and Legal to support license renewals, true-ups, audits, and vendor negotiations using data-driven insights.
• Ensure software asset data accuracy, completeness, consistency, and audit readiness across all managed systems using Flexera.
• Identify and implement continuous improvement opportunities and implement processes across software assets, workflows, tools, documentation, and knowledge transfer within the team.
• Leverage AI tools (Microsoft Copilot, Gemini) capabilities to draft, enhance asset reporting, reconciliation, automation, and knowledge retrieval.

What You Will Bring

• Familiarity with License Metric, License Model, Cloud licensing concepts.
• Experience interacting with Software Vendors (Microsoft, VMware, Adobe etc).
• Experience with the FlexeraOne Software Asset Management platform.
• Knowledge of ITIL processes is desirable.
• Understanding the ServiceNow CMDB working principle is good to have.
• Understanding of the ServiceNow Software Asset Management (SAM) module and data model is good to have.
• Internal and External Audit experience for large enterprise customers.
• Measurable cost optimization delivered.

Certification: It is preferred to have certifications in Flexera (such as Flexera ITAM Practitioner or Administrator), ITIL V4 certification.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.