Operations Manager

Job Description

Job Description

A well-respected services company seeks a self-starting Operations Manager with proven logistics experience. The Operations Manager will be responsible for overseeing and optimizing daily business operations within the office and support compliance functions, team leadership, crisis management, and strategic planning. In this Operations Manager role, you will have control over the fulfillment/receiving, performance reporting, developing operational goals and budgets, maintaining positive vendor relationships, ensuring timely scheduling, developing and creating process improvement procedures, and reporting procedures and operations of the physical infrastructure. The ideal candidate should possess the ability to create a plan to increase company revenue and proper operational controls.

Major Responsibilities

·      Lead and manage daily operations of the rental division, including scheduling, dispatch, and customer service

·      Develop and implement operational policies and procedures to improve efficiency and service delivery

·      Monitor key performance indicators (KPIs) such as fleet utilization, turnaround time, and customer satisfaction

·      Manage and mentor operations staff, drivers, and support personnel

·      Coordinate with maintenance teams/vendors to ensure timely repairs and preventative maintenance

·      Oversee fleet management, including vehicle availability, maintenance schedules, inspections, and utilization rates

·      Optimize routing, logistics, and resource allocation to reduce costs and improve service levels

·      Handle escalated customer issues and ensure prompt resolution

·      Manage vendor relationships and negotiate contracts where applicable

·      Oversee budgeting, cost control, and financial performance of operations

·      Ensure compliance with local, state, and federal industry regulations

The ideal Operations Manager will have a Bachelors degree in Accounting/Finance/Business Administration.

Other requirements for the Operations Manager role include and are not limited to:

·      5+ years of Operations Management experience required

·       Transportation/Logistics experience preferred

·      Proficient in Microsoft Office (Excel, Word, Outlook): ERP systems a plus

·      Budget Management & Data Analysis expertise

·      Strong problem-solving and decision-making abilities

For more information on this Operations Manager role and other full time accounting and finance opportunities, please contact us at View phone number on ziprecruiter.com and reference JO#03710-0013465725.