Executive Director & CCRC Administrator

BACKGROUND


2Life Communities' newest and highly innovative project, Opus Newton, is located in Newton, Massachusetts. Building on 2Life's core service model and best practices, Opus Newton provides a unique middle-income housing option for adults aged 62+ to "age in community". Opus Newton is designed to fill the market gap between those eligible for 2Life's subsidized housing options and those who can afford high-end market options.


Opus Newton is 2Life Communities' first middle-income Continuing Care Retirement Community (CCRC), and it is physically connected to Coleman House (one of 2Life's affordable housing communities for seniors) by a terraced community center which includes a cafe, cultural arts and learning spaces, fitness areas, patios, and gardens. Opus Newton and Coleman House together comprise what we call the "Nahanton Campus". Walking trails connect residents of Opus Newton and Coleman House to the JCC, Newton Community Farm, and Newton's Nahanton Park.


"Aging in community" means that residents can live full lives of engagement and purpose in a dynamic, supportive environment. In addition, 2Life's unique Opus model is built upon 3 key elements of effective care for seniors: bringing care to the resident instead of moving the resident to the care; providing care coordination by dedicated "Care Navigators", and partnering with providers for healthcare and homecare services, including a medical practice for on-site primary care.


The creative operating model also includes a robust resident volunteer requirement of 10 hours per month, which supports programming and operational functions and promotes social engagement and a sense of community among residents.


GENERAL SUMMARY


Reporting to the Chief of Middle Market Innovation, the Executive Director, Opus Newton / CCRC Administrator (ED)will have overall responsibility for daily operations, employee and resident relations, and regulatory compliance for Opus Newton. They will work in partnership with the Executive Director of Coleman House and the neighboring Jewish Community Center (JCC)

The Executive Director is responsible for establishing an inclusive, engaging, and supportive community environment for residents and developing a collaborative, interactive, and skilled resident-focused staff. The ED ensures both resident and employee engagement remains above industry standards, providing a great place to live for residents and a great place to work for staff.


ESSENTIAL JOB FUNCTIONS

• Lead highly effective operations to maintain full occupancy, strong financial performance, an immaculate and well-managed facility, engaging programs, and robust volunteerism.
• Provide leadership on site-related projects, changes, initiatives, etc., including site renovations and/or construction projects.
• Act as on-site leader and spokesperson for Opus and 2Life Communities to the residents, staff, partner agencies, surrounding community, and local government.
• Supervise all Opus staff, including six Department Heads and ~40 staff members, to ensure highly professional and effective individual and team performance.
• Manage Opus program partners, including overseeing and negotiating contracts and ensuring delivery of affordable, high-quality, mission-aligned services.
• Partner with the Executive Director of Coleman House to ensure the campus maintains an engaging and active environment that reflects 2Life's "resident-centric" philosophy.
• Participate in organization-wide efforts to ensure best practices and resident-supported activities.
• Work closely with local community organizations and partners, and serve as a liaison between the Opus Advisory Board, staff, and Opus residents.
• Ensure the facility adheres to all federal, state, and local laws and regulations.
• Adhere to all regulatory, compliance, reporting, inspection, and permitting requirements.

KNOWLEDGE, SKILLS, AND QUALIFICATIONS

• Strong background in operational and financial management of a multi-unit residential community, with a proven record of creating and executing strategies and plans that increase overall business performance, maintain census count, and deliver positive business outcomes while maintaining a positive resident environment.
• A broad understanding of federal, state, and local laws and guidelines related to the operation and management of continuing care retirement communities, senior living, supportive housing, or long-term care is highly preferred.
• Ability to work effectively and diplomatically with a variety of audiences, including residents, resident family members, community groups and organizations, government agencies, peers, direct reports, team members, and senior leadership.
• Demonstrated success communicating verbally and in writing, with strong presentation skills for audiences at all levels in both small and large group settings.
• Ability to effectively supervise staff and work collaboratively in an organization or community that is considered a great place to work.
• Ability to read, write, and speak English sufficiently to perform job duties and to interact effectively with residents, vendors, and staff.
• A knowledge of, and special sensitivity and desire to, create an environment that leads to optimal aging.
• A deep commitment to the mission of 2Life, with a laser-sharp focus on widening opportunities for optimal aging through aging-in-community.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS

• Bachelor's degree in business, health care, gerontology, hotel/restaurant management, urban planning, or a closely related area. A Master's Degree is highly preferred.

Must meet one of the three following qualifications:

• Minimum of seven (7) years of experience as an executive director or administrator within a continuing care retirement community.
• Minimum of ten (10) years of experience as an executive director or administrator in senior living, assisted living, or a long-term care environment that includes demonstrated leadership.
• Minimum ten (10) years of progressive leadership in related fields.

INTELLECTUAL/EMOTIONAL REQUIREMENTS

• The occupant of this position must be able to perform the responsibilities well under pressure. The position requires adaptability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure. This position requires the ability to address and resolve problems, maintain a productive working relationship with team members, and be frequently interrupted to meet the needs and requests of others. It also requires adaptability to shift priorities daily while being responsive to needs as they arise.

ENVIRONMENTAL AND PHYSICAL ACTIVITY REQUIREMENTS

• This is a full-time in-person job with occasional remote work opportunities.
• The physical activities of this position constantly require effective speech, hearing, sitting, walking, and standing.

Beyond the Paycheck: Why You'll Love Working Here:

We don't just offer a job; we invest in your entire life. Our "Total Rewards" package adds an extra 27% to 30%+ in value on top of your base salary.

• Comprehensive Health: Premium Medical, Dental, and Vision coverage for you and your family.
• Future-Proofing: 401(k) retirement planning and employer-paid Life, AD&D, and Disability insurance (Short & Long Term).
• Rest & Recharge: Generous paid vacation, official holidays, plus 2 floating holidays to use whenever you need a break.
• Family-Friendly: Inclusion for your "+1" and dependents, plus Pet Insurance for your furry family members.

The above statements intend to describe the general nature and level of work performed by people assigned to do this job. The above does not intend to be an exhaustive list of all responsibilities and duties required.

We desire to build and cultivate an inclusive environment that brings together a diverse workforce with unique experiences, backgrounds, talents, and perspectives.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.