IT Helpdesk Specialist - Tier I, Remote & On-Site Support
$45k - $50kNet Friends, Inc.
- Remote job
Net Friends, Inc. is hiring an IT Expert – Tier I based at our headquarters in Durham. You will provide remote and on-site IT support for a variety of businesses around the triangle, with core hours 8:30am - 5:30pm M-F and rotating after-hours on-call. Salary ranges from $45,000 to $50,000. You’ll join a collaborative Helpdesk and Operations team, owning tasks from investigation to resolution and ensuring excellent customer service with strong technical support capabilities. #J-18808-Ljbffr Net Friends, Inc.
- Net Friends is seeking an IT Expert - Tier I to join our Durham headquarters. This role provides both remote and on-site IT support for businesses around the triangle, with core hours 8:30am-5:30pm and rotating after-hours on-call. You will handle inbound requests, investigate...Remote jobWebsite
- Lozier Corporation in Scottsboro, AL is seeking an IT Support Specialist to assist end-users with tier 1/1.5 issues and basic system installations. The role includes support for on-site and remote staff, plus regular on-call responsibilities. Education preferences include...Remote workWebsite
- The Maryland Department of General Services (DGS) seeks a Tier 1 IT support resource to provide front-line technical assistance for general... ..., and document incidents while coordinating with the OIT helpdesk and other teams to ensure timely resolution. #J-18808-Ljbffr...Remote jobWebsiteLocal area
- ...knowledgeable and customer-focused IT Support Specialist II (Tier 2) to join our IT team. This... ...Matrix42 ticketing platform. Provide remote and occasional on-site support using approved remote... ...including at least 1 year in a Tier 2 Helpdesk, Service Desk, or Desktop Support...Remote workWebsite
- ...Inc. seeks a Journeyman Computer User Support Specialist (Tier 2) to join the Global Support Center at... ..., NJ. You will handle complex issues remotely and via phone, escalating to higher-tier... ...diagnostics, and coordination with on-site technicians to resolve software, OS,...Remote jobWebsite
- ...person can contribute. About The Role As an IT Support Specialist, you will provide Tier 1 support to our customers through... ...requires the presence and ability to work on-site 100%. Therefore, telecommuting, or virtual/remote options will not be available for this position...Remote workWebsiteWork at officeWeekend work
- ...Transportation company, is hiring an IT Support Specialist in Nashville, TN 37229... ...at our Nashville sites and remotely support the client across... ...with end users through top-tier white-glove service. Responsibilities... ...requests at the IT Helpdesk both in person and via our...Remote workWebsiteContract workWork at office
- Sharp Business Systems is seeking a National Helpdesk Specialist to provide Tier 2 end-user support for complex Microsoft and hardware/... ...incidents via our ticketing system, with remote management tools and occasional on-site visits. The role requires 3-5 years in technical...Remote workWebsiteCasual work
$21 - $26 per hour
..., W2. Desktop Support Tech / Clean Room IT Tech: Must-haves... ...is looking for an on-site desktop support... ...process by serving as Tier 1 / Tier 2 point of contact... .... ~ Perform remote troubleshooting through... ...system. ~ Provides Helpdesk, Deskside, and Walkup...Remote workWebsiteHourly payWork at officeMonday to Friday- The Maryland Department of General Services (DGS) is seeking a Contract IT Helpdesk Resource to provide Tier 1 technical support for general IT and DGS applications within BEA/OIT. You will troubleshoot user issues, resolve incidents, fulfill service requests, manage account...Remote jobContract work
- KURZ Transfer Products in Huntersville, NC seeks an IT Support Specialist (Tier 1) to be the first point of contact for hardware, software, and... ..., assist onboarding/offboarding, and provide hands-on and remote support across a multi-warehouse environment. This role emphasizes...Remote workWebsite
- ...Description Job Description IT Helpdesk Specialist (Tier 1 / Tier 2) Job Summary The... ...and escalated technical support for OASIS employees across... ...service orientation in a multi-site environment. Applicant must... ...of Florida for a hybrid-remote role, as projects may need...Remote workWebsitePermanent employmentTemporary workLive inWork at officeImmediate start
- Teal Co in Minneapolis, MN is seeking a Tier 1 Support Specialist to join our on-site IT team. You will be the first point of contact, delivering friendly remote and on-site support for Windows, Microsoft 365, mobile devices, printers, and network connectivity in client...Remote workWebsite
$50k - $65k
...DescriptionJob DescriptionSyntec is looking for a IT Support Specialist - Tier 2: Syntec is Northern Ohio's premier... ...on three types of work – in-office remote support, client onsite IT support, and... ...for common support requestsTravel on site to customer’s location when onsite...Remote workWebsitePermanent employmentFull timeCurrently hiring- ...channel. Role Summary The IT Support Specialist provides hands-on technical... ...Troubleshooting Provide day-to-day on-site Tier 1 and Tier 2 support for both on-site and remote staff across hardware,... .... Familiarity with SQL, helpdesk/ticketing platforms, or basic...Remote workWebsiteFull timeWork at officeLocal areaImmediate start
- Independent Software, Inc. is seeking an IT Field Support Specialist 2 to provide Tier 2/3 support for workstations, servers, printers, and networked hardware. You will perform on-site and remote assistance, diagnose issues, and implement hardware and software solutions...Remote jobWebsite
- New Relic, Inc. is seeking a dedicated IT Support professional to join our team in San Francisco. In this role you will handle Tier 1 and Tier 2 technical support in a primarily Mac environment, with a mix of on-site and remote work and opportunities to lead projects....Remote jobWebsiteWork at office3 days per week
$55k - $65k
...range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to... ...people skills. If you’ve been stuck in a helpdesk-only role and want to step up into... ...’ll Do Be the go-to tech at client sites 3–4 days a week—solving issues face-to...WebsiteFull timeWork at officeFlexible hours3 days per week1 day per week- ...construction services supporting critical electric... ...for its IT Support Specialist team in Houston,... ...on first‑contact helpdesk support, workstation... ...Serves as the top‑tier escalation point;... ...above). Support remote and regional... ...field or project sites as needed. Maintain...Remote workWebsitePermanent employmentTemporary workInternshipWork at officeImmediate startVisa sponsorship
$25 - $28.85 per hour
...seeking a Junior Computer User Support Specialist for the Norfolk Naval Shipyard IT Support Services contract. This on-site role supports Windows and... ...environment. You will handle Tier II desktop support, incident tickets, and remote diagnostics using RDP and SCCM...Remote workWebsiteHourly payContract work- ...seeks a talented Help Desk Specialist II for a full-time role. The... ...candidate will provide onsite and remote technical support, log and manage tickets, and... ...and SOPs. Travel to WMATA sites may be required, up to 50%.... ...software support skills, IT certifications, and experience...Remote jobWebsiteFull time
- ...Academy (LILA) in Minnesota is seeking a Technology Support Specialist to provide Tier 1 helpdesk support for on-site and remote staff, students and families. You will maintain... .... The role requires an associate degree in IT or equivalent work experience, knowledge of...Remote workWebsiteWork experience placement
- ...be responsible for supporting and maintaining the... ...limited to: Provide Tier 1 and Tier 2... ...equipment. Support on-site events and meetings... ...Provides in-person and remote technical support... ...function devices and Helpdesk support. Provides... ...Minimum of 3 years of IT experience,...Remote workWebsite
- ...General Services (DGS) supports State and local... ...(OIT) as a technical helpdesk resource and central point... ...assistance for general IT support under the direction... ...is to deliver Tier 1 technical support, including... .... Provide on‑site and remote assistance and troubleshooting...Remote workWebsiteContract workTemporary workPart timeWork at officeLocal area
- ...is seeking a versatile IT Support Specialist to provide responsive,... ...This is primarily a helpdesk (end-user) and IT infrastructure... ...helpdesk support (Tier 1 and 2 at the least)... .../ticketing systems, remote support tools,... ...to work effectively on‑site and remotely, managing...Remote workWebsite
- ...experiences? As our L2 IT Support Specialist , you will be the... ...the primary expert for Tier 2 technical escalations... ...DHCP, ensuring every site stays connected. Seamless... ...in an IT support or helpdesk role, ideally within a... ...our main office, with remote support provided for all...Remote workWebsiteFull timeWork at office
- ...Services is seeking to add a IT Support Specialist to our IT department.... ...for providing Tier 1 and 2 help desk assistance... ...Provide remote support and desk-side... ...utilize and manage the IT Helpdesk System Understanding of... ...up to 50% to community sites Able to sit or stand for...Remote workWebsiteFull timePart timeWork at officeFlexible hours
$60k - $65k
...Operations Work Summary: The IT Support Specialist provides front-line... ...across all organizational sites and remote environments. As an individual... ...Application Support: Provide Tier 1 and entry-level Tier 2 support... ..., and sync discrepancies. Helpdesk Operations & Site Support (...Remote workWebsiteFull timeLocal area$31.25 - $38.46 per hour
...you’ll help shape it. With strong mentorship... ...401K —designed to support your well‑being... ...: The IT Support Specialist provides hands‑on... ...supports both on‑site and remote teammates, and partners... ...: Provide helpdesk support on‑site and... ...issues to the next tier of IT support staff...Remote workWebsiteHourly payWork at officeLocal areaFlexible hours- ...troubleshooting skills to work supporting the teams who serve youth and families. As an IT Specialist - Tier 2 Support based at... ...services across our program sites. You'll serve as the escalation... ...security policies, app deployment, remote lock/wipe, reimaging, and repair...Remote workWebsiteContract workTemporary work
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