Tier 2 IT Service Desk Specialist - Remote Support
The One 23 Group Inc.
- Remote job
The One 23 Group Inc. seeks a Journeyman Computer User Support Specialist (Tier 2) to join the Global Support Center at DeCA Headquarters in Fort Lee, NJ. You will handle complex issues remotely and via phone, escalating to higher-tier engineers when needed. Responsibilities include advanced AD tasks, remote diagnostics, and coordination with on-site technicians to resolve software, OS, network, and security incidents. DoD clearance is required. #J-18808-Ljbffr The One 23 Group Inc.
- iQuasar LLC is looking for a Tier 1 Service Desk Specialist for a contract, remote position in the United States. The role... ...live chat while coordinating on-site support as needed. You will manage... ...time remote role supports enterprise IT operations. #J-18808-Ljbffr iQuasar...Remote jobFull timeContract workLive in
- ...the State of Maine is hiring for a Service Desk specialist to provide tier 1 phone support to State employees and some public... .... This hybrid role involves remote work with required on-site presence... ...customer service skills and basic IT knowledge, with the ability to document...Remote jobWork at office
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- ...ABOUT THE ROLE As an IT Support Specialist, you will provide Tier 1 support to our customers... ...resolution of break/fix issues or service requests. The IT Support... ...for the IT Service/Help Desk include ticket closure... ..., or virtual/remote options will not be available...Remote workFull timeWork at officeWeekend work
- Tatitlek Government Services, Inc (TGSI) is seeking a Service Desk Tier 2 Tech Support in Fort Worth, TX. The role handles IT problems that Tier 1 cannot resolve and works with end users remotely or on-site until resolution. The candidate must possess 2+ years of relevant...Remote job
- ...~ Provide 1st level support to the business users... ...analyzing and resolving IT problems via phone and remote desktop solutions.... ...Follow all standard Service Desk policies and procedures... ...Qualifications Minimum of 2 years demonstrated,... ...to client/server, n-tier, asynchronous message...Remote workFull timeLocal areaFlexible hoursShift workNight shift
- ...Description CyberLinx Solutions is seeking a motivated IT Support Specialist / Desktop Support Technician to provide Tier 1–2 technical support to end users. This role is... ...issues while delivering excellent customer service and timely resolution of incidents. Key...
- D.A. Davidson is seeking an IT Support professional to assist users across multiple business groups. The role involves resolving hardware and software issues, providing on-site and remote help, and escalating as needed. You will work within ITIL guidelines, maintain documentation...Remote job
$26 - $37 per hour
IT Support Administrator (Level 2) We are seeing an IT Support Administrator (Level 2) to join our client... ...On-Site (local division office) and Remote support (entire company). Provides troubleshooting... ...incidents and problems in the service desk and escalates issues to the...Remote workWork at officeLocal area$65k - $75k
...Technician We are a customer-service focused IT Managed Service... ...technical stack. The Tier II Helpdesk Technician... ...for providing escalated support, consulting with nontechnical... ...Technician Tier 2 (MSP) Responsibilities... ..., Desktop Support, and Remote Support experience Extensive...Remote workWork at officeWork from home- ...Solutions Group is seeking an ACE Account Service Desk Specialist II to provide Tier 2 support for the Automated Commercial... .... Candidates with 2+ years of IT help desk experience and knowledge... .... The position offers a primarily remote work option with a rotating shift...Remote jobRotating shift
- ...cybersecurity compliance, and provide desk-side and remote support to resolve software and... ...life cycle management for IT hardware and deploy end-user... ..., support end-user service requests, and monitor and triage... ...manage ticket queues, resolve Tier 2 issues, and escalate complex...Remote workLocal area
- IT Support Specialist II (Tier 2) StoneGate Senior Living Lewisville, TX StoneGate... ...ID, Microsoft Intune, Azure services, and Google device administration... ...incidents from the Service Desk team. Troubleshoot and... ...platform. Provide remote and occasional on-site support...Remote work
$30 per hour
Job Title: Tech Support/IT Helpdesk (Tier 2) Contract Period: 1 yr. Pay Rate: $... ...maintaining user productivity and IT service quality, with a strong... .... Familiarity with remote support tools (e.g., SCCM,... ...Experience in IT service desk environments supporting 500...Remote workContract workWork at officeLocal area$30.25 per hour
...Job Description Tier 2 IT Helpdesk Technician... ...years of enterprise IT support experience. This role is... ...delivering high-quality IT service, with a strong focus on... ...applications. Familiarity with remote support tools such as... ...users in an IT service desk environment. Basic...Remote workContract workWork at office- JobDiva, Inc. is seeking a Tier 2 IT Support Technician to support a diverse portfolio of small and midsized businesses. This role combines... ..., and direct client communication in a fast-moving managed services environment. You will join a small team supporting about 600...Remote job
$65k - $85k
...Description Job Description IT Desktop Support Specialist – Tier 1 / Tier 2 Location: Irvine,... .../ Design / Professional Services Recruiting Partner:... ...professional desktop support, help desk, IT support, or technical... ...Unlike a traditional remote help desk position, this...Remote workFull timeWork at officeImmediate start$24.32 per hour
Job Title: Tier 2 IT Technician Job Category: Service Contract Act Time Type: Full time Minimum... ..., enterprise service desk, endpoint management and... ...well as CONUS/OCONUS field support and life cycle support... ...separated units (GSUs). Remote support to GSUs is the primary...Remote workHourly payMinimum wageFull timeContract workLocal areaFlexible hours- USK Technologies is seeking a Tier-2 Help Desk Support (Field IT) to provide in-person, desk-side and remote support to business users in Battle Ground, WA. The role includes... ...field IT experience, strong customer service skills, and the ability to travel ~20% to regional...Remote workContract work
- Morgan 6 LLC is hiring an IT Support Technician for the US Naval Academy, Information Technology Services Division (ITSD). The role provides customer-... ...hardware and software. Key duties include Tier 1 and Tier 2 support, on-site visits, remote assistance, daily client...Remote work
- ...Tier 2 Customer Support Specialist ID 2025-3328 Job Locations US... ...functions, and other digital services. This position ensures timely... ...This position is fully remote. Duties & Responsibilities... ...support, or service desk operations. ~ Experience...Remote workFull timeFor contractorsLocal area
- ...clinical pipeline and supporting future commercial availability... ...Summary: The Specialist, IT & Manufacturing... ...handling Level 1 and Level 2 IT helpdesk troubleshooting... ...to corresponding Tier 3 IT or system owners... ...routine work can be managed remotely. Required...Remote workFull timeLocal areaImmediate startShift workNight shiftWeekday work
- Vantor Holdings, Inc. seeks a Service Desk & Deskside Support Analyst to be the customer-facing first contact for tech support. You will handle incidents, provide remote and on-site help for Windows and macOS devices, and follow SLAs from initial contact to resolution....Remote work
$65k - $80k
...Tier 2 Support Engineer (MSP) – Hybrid Location: Manhattan,... ...3 Days Onsite / 2 Days Remote Salary: $65,000–$80,... ...an established Managed Service Provider (MSP) in Manhattan... ...is ideal for an IT professional with hands... ...high-volume MSP service desk environments. Compensation...Remote workFull timeWork at officeWork from homeMonday to FridayFlexible hours2 days per week3 days per week- Solutions Development Corporation is seeking a Tier I IT Support specialist to provide frontline assistance for DoD Navy users at NSWCDD (Dahlgren... ...should have solid experience in PC- and phone-based service desks, Windows and MS Office, and knowledge of SharePoint. #J...Remote work
- ESR Healthcare seeks a Tier III Help Desk Support Specialist to provide advanced technical support for government clients from a remote setting in the United States. The role emphasizes strong problem solving, ITIL processes, and customer satisfaction. The candidate should...Remote job
- ...Description Job Description Help Desk Specialist I (Tier 1 Support) – Remote Flexibility | 24/7 Operations Join... ..., providing exceptional customer service while troubleshooting application and... ...or equivalent ~1+ year of IT help desk, service desk, or technical...Remote workWork at officeNight shiftRotating shift
- ...Job Description Help Desk Specialist I (Tier 1 Agent - External)... ...Antonio, TX Primarily remote, within commuting distance... ...160 Personal Computer Support Technician• Serve as 2... ...Looking to grow your IT support career in a... ...system access issues, and service requests. You’ll...Remote workWork at officeRotating shiftAfternoon shift
- ...Description Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations... ...our US locations. Key Responsibilities Help Desk Provide onsite and remote Tier 1–2 IT support for workstations, applications, operating...Remote work
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