Remote Service Desk Specialist - IT Support & SLA
Connexus Credit Union
Connexus Credit Union is seeking a Service Desk Specialist to be the first point of contact for end-user technical support. This remote role supports both on-site and remote users, resolves hardware, software, and network issues, and helps maintain knowledgebase content.
You will document incidents, adhere to SLAs, and collaborate with BT teams to improve service delivery. A 1+ year IT troubleshooting background, an associate degree or equivalent experience, and strong communication are required.
#J-18808-LjbffrVacancy posted 13 hours ago
Similar jobs that could be interesting for youBased on the Remote Service Desk Specialist - IT Support & SLA in Wausau, WI vacancy
- ...Tyler Junior College is seeking a Temporary Service Desk Specialist (OTS) to deliver in-house and remote end-user support, troubleshoot hardware/software, and assist with... ...in a computer-related discipline, one year of IT service desk experience, and a valid Class C license...Remote workTemporary work
Tyler Junior College
Tyler, TX13 hours ago - Star Seven Six is seeking an experienced IT Support professional to join our Columbus, OH team. You will provide inbound client support,... ...configuring equipment, and responding to monitoring alerts using remote management tools. Four+ years of domain infrastructure...Remote work
- D.A. Davidson is seeking an IT Support professional to assist users across multiple business groups. The role involves resolving hardware and software issues, providing on-site and remote help, and escalating as needed. You will work within ITIL guidelines, maintain documentation...Remote job
- ...standard of quality. Job Summary: The IT Service Desk Specialist is a hands-on role responsible for delivering high-quality technical support and assistance to enterprise team members... ...-tier technical support for on-prem & remote users using diagnostic troubleshooting...Remote workLocal area
- The One 23 Group Inc. seeks a Journeyman Computer User Support Specialist (Tier 2) to join the Global Support Center at DeCA Headquarters in Fort Lee, NJ. You will handle complex issues remotely and via phone, escalating to higher-tier engineers when needed. Responsibilities...Remote job
- Addition Financial Credit Union is seeking a Service Desk Technician to provide Tier 1-2 support, triage incidents, and escalate issues while ensuring SLA adherence. The role covers devices,... ...to knowledge base improvements and IT projects. #J-18808-Ljbffr Addition Financial...
- Tata Consultancy Services in Columbus, OH seeks a Service Desk professional to diagnose and resolve IT issues, assist users, and manage incidents end-to-end.... ...documenting interactions, following SLA/KPI, and providing Level 1 support across hardware, software, and network...
$60k - $90k
...Job Overview The IT Support Specialist (Intermediate) provides more... ...~ Experience supporting remote, hybrid, and global teams.... ...Information Technology (IT) Services, IT Service Desk, Microsoft Office, Mobi Systems... ...Service Level Agreement (SLA), Technical Support,...Remote workWork at officeRelativity
Chicago, IL2 days ago- ...alert: The 3rd Shift Senior Specialist, IT Support is responsible for Level 2... ..., and providing exceptional service to users during non-business... ...supports the internal IT Service Desk and contributes to overall... ...support via phone, email, remote tools, and in-person for hardware...Remote workWork at officeNight shift
- Matrix, Inc is hiring an IT Service Desk Agent to provide fast, friendly support in a global financial services environment. You’ll handle calls and live chats in a 24x7 setting, document issues, and resolve hardware/software problems on Windows systems. Ideal candidates...Contract workAfternoon shift
- CREO Industrial Arts is seeking an IT Service Desk Specialist to deliver high-quality technical support to enterprise team members via Teams, phone, email, and in person. The role covers service desk operations, end-user computing, network support, and IT systems administration...
- Kaimetrix, LLC is seeking an IT Service Desk Specialist - Level II to provide technical support for client-level hardware and software in a secure, mission-critical environment. You will diagnose issues, prioritize incidents by severity, and ensure timely resolutions while...
- D.A. Davidson Companies is seeking an IT Service Desk Specialist in Plano, TX, to support employees across multiple business groups. You will resolve incidents, escalate when needed, and assist with computer hardware, software, and security credentials in a fast-paced environment...
- NuAxis, LLC, a federal IT partner, seeks a Program Support Technician to join our Full Time team in Washington state. The role focuses on administrative and technical support for the Enterprise Service Desk, including ticket creation and handling, equipment checkout, and...Full time
- ApTask is seeking an IT Service Desk Agent to be the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. You will deliver exceptional customer service, troubleshoot efficiently, and document...
- Kennesaw State University in Kennesaw, GA, is seeking an IT Service Desk Associate to respond to phone, email, chat, and in-person requests... .../software installs, and ensuring timely, high-quality support in alignment with campus policies. Candidates should have a high...
$75k - $85k
...Specialist, IT Support Role Type (FT/PT/Temporary): Full-Time Department... ...it to be 4 days in-office 1 remote in the future. We are... ...the smooth operation of IT services across the organization.... ...Responsibilities Help Desk & End User Support...Remote workFull timeTemporary workWork at officeDimensional Thinking
Atlanta, GA3 days ago- ...Position Description : The IT Support Specialist provides first-line... ...the Washington, DC office and remotely across the United States. This... .... The ideal candidate is service-oriented, organized, security... ...including internships, help desk, retail technical support, campus...Remote workInternshipWork at officeImmediate start
World Food Program USA
Washington DC1 day ago - ...Advanced Recovery Systems seeks a Helpdesk Support Specialist to provide Tier 1 IT support across nationwide facilities and corporate offices. You will... ...EHR access with HIPAA compliance. The role offers remote work with proximity to facilities, on-call rotation, and...Remote work
Advanced Recovery Systems
Florida13 hours ago - ...contribute. About The Role As an IT Support Specialist, you will provide Tier 1... ...of break/fix issues or service requests. The IT Support Specialist... ...for the IT Service/Help Desk include ticket closure activity... ..., telecommuting, or virtual/remote options will not be...Remote workWork at officeWeekend work
- ...Talentoma is seeking a Service Desk Specialist to handle calls, emails, and tickets from employees... ...needing help returning to work. This fully remote role is based from Florida and... ...commitment. You will work within the IT support team, log issues in Jira Service Management...Remote work
Talentoma
Florida13 hours ago - ...IT Service Delivery Specialist Role: IT Service Delivery Specialist 6+ Months Canada - Remote Principal Responsibilities: ~5 yrs minimum... ...policies IT Infrastructure & Support: ~ Ensure optimum... ...collaboration with Service Desk ~ Support and maintain the...Remote workFull timeLocal area
Zortech Solutions
United States2 days ago $20 - $26 per hour
...Description We are seeking an IT Support Administrator to serve as the... ...for providing help desk and desktop support, resolving... ...Manage and document incidents, service requests, and resolutions using... ...tools Provide desk-side and remote support for corporate users...Remote workContract workTemporary workTEKsystems
Green Bay, WI1 day ago$51k - $82k
...Peraton is currently seeking a IT Support Administrator to join our... ...OIG Information Technology Service Desk Support and Engineering Services... ...systems. This position is remote with onsite travel as needed... ...route calls to product line specialists. Maintains and updates...Remote workContract workShift workPeraton
New York, NY5 days ago- ...with strategic partnerships to support business growth. At Quento Technologies... ...motivated and experienced a Service Support Expert to join our customer’s 1st Level Service Desk team supporting a large-scale... ...bonus programs Cutting-edge IT equipment, mobile and data plan...Work from homeWorldwideFlexible hours
- Boa Esporte Clube is seeking a Help Desk Support Specialist for a fully remote role. You will be the first point of contact for staff needing assistance with... ...setup. Training is provided and you will gain hands-on IT experience. We offer 100% remote work with flexible...Remote jobFull timePart timeWork from homeFlexible hours
- ...Job Summary: The IT Service Desk Specialist III role focuses on providing and leading remote technical support for our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This leadership role requires a service-oriented individual...Remote workFull timeWork experience placementWork at officeLocal areaFlexible hoursAfternoon shift
$35k - $58k
...Job Family: User Support Travel Required: None Clearance Required:... ...2nd level support for Active Directory Services, client IT and telecommunications. Support most... ...software on the desktops. Resolve help desk problems in a timely and efficient manner...Remote workTemporary workFlexible hoursGuidehouse
United States2 days ago- Wipfli in Naperville is seeking a Service Desk Specialist II to deliver quality technology support to clients, with a focus on customer satisfaction, technical expertise, and timely resolution. Shifts 10:00 am-7:00 pm CT or 9:30 am-6:30 pm CT; role can be fully in-person...Work at officeShift work
$73k - $89k
...work that truly matters, Gong is the place to do the best work of your career. Gong is looking for an IT Service Desk Specialist to support our Lehi, UT office and remote US employees. The Specialist is responsible for providing end-user support for hardware, software,...Remote workWork at officeWork from homeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Service Desk Specialist - IT Support & SLA. Be the first to apply!
Related searches
- services specialist Wausau, WI
- member services specialist Wausau, WI
- family services specialist Wausau, WI
- toyota service advisor Wausau, WI
- community services specialist Wausau, WI
- environmental service worker Wausau, WI
- health services administrator Wausau, WI
- transaction services specialist Wausau, WI
- food service officer Wausau, WI
- environmental service aide Wausau, WI