Financial Coordinator

Hybrid / Full Time / Portsmouth, NH At Novocure, we’re working to extend the lives of patients battling some of the most aggressive cancers. Every role here contributes to that mission - and as a Financial Coordinator, you’ll play a critical part in supporting patients through their treatment journey with clarity, empathy, and precision. About The Role We are seeking a Financial Coordinator to join our Revenue Operations team. In this highly visible, patient‑facing role, you will act as a key liaison between patients and internal teams - helping patients understand their insurance coverage, financial responsibilities, and next steps in their care. You’ll play an essential role in ensuring a smooth onboarding experience, removing barriers to treatment, and delivering an exceptional patient experience at every touchpoint. What You’ll Do Serve as a primary point of contact for patients, explaining financial responsibilities with empathy and professionalism Conduct insurance benefit verifications, including eligibility and cost‑sharing analysis Communicate with patients via phone and other channels to gather information and provide updates Maintain accurate and timely documentation of all interactions and account updates Assist patients with questions related to insurance coverage, billing, and financial processes Support team coverage and contribute to a collaborative, service‑oriented environment About You You are compassionate, detail‑oriented, and thrive in a fast‑paced, patient‑focused environment. You’re an excellent communicator who can simplify complex information and support patients with professionalism and care – even in challenging situations. Minimum Qualifications Associate’s degree or equivalent experience preferred 1‑2 years of experience in healthcare, customer service, or a patient‑facing role Strong communication skills (written and verbal) Demonstrated ability to manage multiple priorities in a fast‑paced environment Strong problem‑solving skills and ability to de‑escalate challenging situations Preferred Qualifications Familiarity with medical terminology and insurance processes Experience with CRM systems, SAP, or similar tools Background in healthcare revenue cycle, insurance verification, or patient access What We Offer This pay range which Novocure expects to pay for this role at the time of this posting is $45,000 - $58,000 annually. This position may also be eligible for an annual bonus and restricted stock unit grant in addition to a full range of benefits. Career growth in a mission‑driven, innovative healthcare company. Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant’s needs. If you are an individual with a disability and would like to request an accommodation, please email View email address on click.appcast.io. #J-18808-Ljbffr