Operations Manager

Operations Manager

Do you want to be part of an organization in growth mode? Are you someone who values working for a debt-free company committed to constant improvement? We are seeking a passionate and experienced Operations Manager to lead our Distribution Team. This is an onsite role in Farmers Branch, TX Monday - Friday from 7am - 4pm.

Hi-Line is a nationwide distributor of 100,000+ industrial aftermarket products across industries like transportation, aviation, facilities maintenance, aerospace, medical, military, marine, power generation, manufacturing, and heavy equipment. The ideal candidate has a can-do attitude, high integrity, and a growth mindset. This person should be a skilled professional who is comfortable working on the floor of a Distribution Center, able to lead a team, and analyze data to make decisions. We're looking for a leader who can work effectively with various levels of the organization to get things done, loves learning, and can help us grow to the next level.

Essential Duties & Responsibilities:

• Maintain a staff of cross-trained and effective DC Operation Team Members.
• Manage all distribution operational areas including inbound, outbound, packaging, stocking, returns, kitting, spooling, equipment operation, and inventory control.
• Lead quality control efforts.
• Establish departmental priorities, staffing plans, work assignments, and performance expectations.
• Exercise independent judgment in resolving operational, staffing, inventory, quality, and customer-service issues.
• Develop staffing plans based on order volume, service requirements, productivity expectations, and business growth.
• Monitor overtime, attendance, scheduling, labor utilization, and departmental operating expenses.
• Build leadership depth through coaching, cross-training, succession planning, and employee development.
• Maintain a safe and compliant work environment by identifying hazards, enforcing safety procedures, investigating incidents, and implementing corrective actions.
• Administer corrective actions as necessary, up to and including termination.
• Conduct annual performance reviews with each team member.
• Maintain documented policies, procedures, and best practices.
• Improve Key Performance Indicators (KPI's).
• Suggest, develop, and implement improvements.
• Facilitate training opportunities for the entire DC Operations Team.
• Participate in ongoing professional development activities to continually improve job-related skills.

Requirements:

• 10+ years' experience managing an Operations Department
• Experience with 20k+ SKUs preferred
• Distribution experience in prior role(s)
• Prior experience leading a team of 20 or more employees mandatory
• Advanced knowledge in Excel
• Superb leadership and communication skills
• Excellent organizational and time management skills
• Exceptional analytical and strategic thinking abilities
• Ability to multitask, prioritize and delegate daily activities
• Bachelor's Degree preferred

Benefits:

• Paid vacation and sick leave
• 401(k), health, dental, and life insurance
• Opportunities for career growth and advancement
• A 60-year history of steady growth as a privately held, Dallas based company
• Friendly and comfortable work environment
• Security of working for an essential business that is debt-free

Who we are: Hi-Line, America's Mobile Industrial Hardware Store, has been thriving since 1959 as an essential business serving over 6,000 customers in over 30 different industries. Headquartered in Farmers Branch, Texas (35E/635), we provide timely access to over 100,000 high-quality industrial MRO products through our nationwide network of Mobile Industrial Hardware Stores. This position reports directly to the VP of Operations & Supply Chain. Equal Opportunity Statement: At Hi-Line, Inc, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law.