Transfer Center Supervisor Full Time Nights

Bring Your Nursing Transfer Center Supervisor Experience to AdventHealth

The RN Transfer Center Supervisor is responsible for coordinating complex, high-acuity patient transfers, admissions, and inter-hospital patient movement. This position uses strong clinical judgment to determine the appropriate department, patient care unit, level of care, trauma center, pediatric hospital, or other receiving facility based on the patient's diagnosis, severity of illness, and intensity of services required.

The RN Transfer Center Supervisor is a Full-Time role supporting Nights and is responsible for coordinating complex, high-acuity patient transfers, admissions, and inter-hospital patient movement. This position uses clinical judgment to determine the appropriate department, unit, level of care, trauma center, or pediatric hospital based on the patient's diagnosis, severity of illness, and intensity of services required.

The role collaborates closely with physicians, nursing leadership, Social Work, Case Management, Emergency Department staff, Surgical Services, regional hospitals, and other departments to ensure patients are transferred safely and efficiently to the most appropriate destination. The Transfer Center Supervisor also supports timely bed placement, facilitates communication among care teams, and maintains accurate transfer and admission documentation to ensure patients are safely and efficiently connected to the right level of care.

What You'll Do

• Coordinate the placement and transfer of high-acuity patients who require specialized services, critical care, trauma care, or pediatric care.
• Oversee and support the work of the Staffing Coordinator and Patient Registrar, including completing annual evaluations.
• Evaluate patient needs and determine the most appropriate department, patient care unit, trauma center, pediatric hospital, or receiving facility.
• Partner with Social Work, Case Management, physicians, nursing leaders, Emergency Department staff, Surgical Services, and other departments to coordinate safe and appropriate patient movement.
• Assure efficient placement for direct admissions, Emergency Department admissions, inter-hospital transfers, post-operative patients, and intrahospital transfers.
• Facilitate admission and transfer processes related to the Transfer Center, Emergency Department, and Surgical Services.
• Communicate with physicians and outlying facilities regarding patient condition, placement needs, transfer requirements, and available resources.
• Escalate complex or unresolved placement concerns through the established chain of command.
• Verify that patient information is obtained, communicated, and documented accurately and promptly.
• Maintain complete and accurate records related to patient transfers, admissions, consultations, and placement decisions.
• Build respectful relationships with internal and external customers by listening, understanding their needs, and providing effective solutions.

Key Responsibilities

• Ensures efficient patient placement for direct admissions, Emergency Department admissions, transfers, post-operative patients, and intrahospital transfers.
• Coordinates patient placement according to established protocols while securing timely and accurate patient information.
• Strong clinical judgment and decision-making abilities.
• Ability to assess the needs of high-acuity patients and coordinate appropriate placement.
• Ability to collaborate effectively with Social Work, Case Management, physicians, nursing leadership, and multiple hospital departments.
• Strong organizational and problem-solving skills.
• Ability to manage multiple transfers, admissions, and placement needs in a fast-paced environment.
• Facilitates admission processes related to the Transfer Center, Emergency Department, and Surgical Services.
• Oversees and supports the work of the Staffing Coordinator and Patient Registrar, including completing annual evaluations.
• Communicates with physicians and outlying facilities to address patient placement concerns.
• Escalates unresolved patient placement issues through the established chain of command.
• Develops respectful relationships with internal and external customers by listening, understanding needs, and providing solutions.
• Proficiency in nursing computer applications and Microsoft Office products, including Excel and Word.
• Excellent written and verbal communication skills.
• Maintains accurate records and documentation related to patient transfers and admissions.

Qualifications

• Bachelor of Science in Nursing required.
• Two or more years of nursing experience required.
• Two or more years of leadership experience required.
• Critical Care or Emergency Department experience preferred.
• Case Management experience preferred.

Licenses and Certifications

• Registered Nurse license required.
• Basic Life SupportCPR certification required.

Why Join AdventHealth?

The RN Transfer Center Supervisor Full Time Nights plays an essential role in helping patients receive the right care, in the right place, at the right time. At AdventHealth, your clinical expertise and leadership will help connect high-acuity patients with the appropriate department, critical care unit, trauma center, pediatric hospital, or specialized resource.

You'll work alongside compassionate professionals in Social Work, Case Management, nursing, emergency services, surgical services, and partner hospitals to support safe transitions and better patient outcomes.

At AdventHealth, whole-person care is at the heart of everything we do. We value our team members and are committed to providing best-in-market benefits designed to support your health, well-being, and future. Benefits begin on day one for eligible team members, giving you immediate access to valuable resources and support.

Join a mission-driven organization where your judgment, communication, leadership, and commitment to patient-centered care make a meaningful difference every night.

Physical Requirements

Please review the Transfer Center Supervisor Full Time Nights physical requirements for additional work requirements.

Pay Range: $38.23 - $71.11

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.