Field Technician

Position: Field Technician

Type: Long term contract

Overview

We are seeking a field-based contractor to support our clinic network with project implementation, day-to-day break/fix support, and site maintenance. This hands-on role require regular travel between clinic locations to perform hardware installations, troubleshoot issues, improve network infrastructure organization, and maintain accurate site documentation.

Key Responsibilities

Network Hardware Refresh

• Decommission and remove legacy network equipment, including switches, firewalls, and wireless access points.
• Install and replace network hardware according to project plans and technical runbooks.
• Support site cutovers and installations in coordination with internal IT teams and circuit vendors.

Site Reconnaissance & Documentation

• Conduct on-site assessments to identify and inventory network equipment, endpoints, and connected devices.
• Document device locations, network configurations, and site infrastructure.
• Create and maintain accurate as-built documentation, network diagrams, and equipment inventory records.

Cable Management & Infrastructure Cleanup

• Organize, dress, and label network cabling where needed.
• Identify and remove abandoned or unused cable runs where appropriate.
• Improve cable organization and maintainability across clinic locations.

Dispatch & Break/Fix Support

• Respond to dispatched service requests requiring on-site technical support.
• Perform endpoint moves, adds, and changes, along with basic hardware troubleshooting and replacement.
• Support other on-site IT needs as assigned.

Project Support & Site Transitions

• Assist with new clinic and office builds, relocations, and consolidations.
• Install and configure end-user equipment, including workstations, printers, and phones.
• Provide hands-on support for project deployments and site readiness activities.

MDF/IDF Cleanup & Standardization

• Assess and organize main distribution frame (MDF) and intermediate distribution frame (IDF) closets.
• Identify and remove obsolete or unused equipment as appropriate.
• Organize cabling, improve equipment layout, and clean up technical spaces to support consistent site standards.

Qualifications & Requirements

• Ability to work independently at clinic locations with minimal supervision.
• Basic to intermediate networking knowledge, including equipment identification, labeling, patching, and cabling.
• Ability to follow technical runbooks and established deployment procedures.
• Strong organizational skills and attention to detail, particularly with site documentation and inventory.
• Reliable, hands-on approach to troubleshooting and completing assigned tasks.
• Willingness and ability to travel regularly between clinic locations.