IT Solutions Engineer
$900 per monthLMT Technology Solutions
At LMT Technology Solutions ( our mission is to help organizations thrive by ensuring their technology is secure, reliable, and aligned with their business objectives. We Lead, Manage, and Transform our clients' technology environments by delivering solutions that empower them to leverage technology with confidence, allowing them to focus on growing their business. As a trusted Managed Service Provider (MSP), we deliver comprehensive technology services, including managed IT, co-managed IT, professional services, cybersecurity, cloud solutions, and strategic consulting.
The cornerstone to LMT's success is our employees. We cultivate a culture of encouragement and growth through professional development, collaboration, and innovation for our LMT Team. Through generous contributions to healthcare benefits, 401(k) matching, opportunities for advancement, a fully stocked fridge with snacks and sodas, and the occasional office dog visit, we strive to make our employees feel valued and appreciated.
Position Overview:
If you're a dedicated IT professional who is passionate about delivering an exceptional client experience and helping organizations leverage technology to achieve their business goals, we'd love to hear from you!
As an IT Solutions Engineer , you'll provide a combination of scheduled onsite support visits for your assigned clients and remote support for organizations across LMT's client base. Working as part of a collaborative team of experienced engineers, you'll deliver proactive maintenance and technical expertise while serving as a trusted technology partner to your assigned clients. You'll also act as a Level 2 escalation resource for our Service Desk, resolving complex technical issues and ensuring timely, effective solutions that keep our clients operating at their best.
Perks:
LMT provides a very competitive compensation package which includes a competitive base salary, a quarterly bonus program, long-term incentives and a Comprehensive Employee Benefits Package.
- PTO: 18 days of PTO in a year
- LMT contributes $900 a month to your Benefits Package
- Quarterly bonus potential
- LMT offers a company matched 401k plan, up to 4%, after 6 months of active employment
- Mileage and home internet reimbursements
- Company cell phone provided
- Company paid professional development opportunities for professional certifications and soft skills training
- Opportunities for community involvement
Day to Day Duties of the IT Solutions Engineer:
The IT Solutions Engineer will have the opportunity to work with diverse technologies and solve complex IT challenges for LMT clients.
- Collaborate with the team to develop and implement IT solutions tailored to meet client needs
- Provide on-site and remote technical support to clients, including troubleshooting hardware, software, and network-related issues
- Conduct proactive system monitoring and preventive maintenance tasks
- Accurately document all client interactions, activities, configurations, and resolutions in LMTs PSA platform
- Ensure accurate client documentation by regularly reviewing and updating documentation
- Regularly communicate with clients on the status and resolution of issues
- Participate in the Level 2 support call queue
- Respond to ticket escalations
- Prioritize and manage multiple service requests while meeting established response and resolution goals (SLAs)
- Stay current with emerging technologies through continuous learning and professional development.
On-Call Responsibility
- Perform after-hours on-call duties on a rotating basis
- Minimum five (5) years of experience supporting servers, workstations, printers and network switches
- Experience servicing and troubleshooting:
Microsoft Windows Server, Exchange Server, DNS, DHCP Server, SQL Server, and AD
365 user, mailbox, and SharePoint accounts
Microsoft Hyper-V or ESXi hypervisors
Microsoft Windows 10, 11
Microsoft Office Suite
- Experience troubleshooting enterprise systems
- Knowledge of VMWare and/or Hyper-V a plus
- Ability to diagnose and prioritize client issues and properly manage client expectations
- Demonstrated problem-solving skills and critical thinking ability
- Strong documentation habits and process-driven mindset
- Certifications: A+, MCP, MCSE, CCNA, and other related certifications a plus
- Knowledge of ConnectWise a plus
Additional Preferred Skills
- Experience with enterprise backup solutions
- Experience with SonicWall
- Experience managing Microsoft Azure Cloud Computing Services
- Experience supporting and administering Microsoft Intune , including device enrollment, policy deployment, application management, and endpoint troubleshooting.
- Experience supporting cybersecurity solutions while identifying and escalating potential security threats
Work Location
Primarily out of LMT's headquarters in Pittsford, NY, with travel to client locations throughout the Rochester region, as well as a possibility to be scheduled weekly for onsite visit to the Buffalo area.
Compensation details: 75000-85000 Yearly Salary
PI428f7d7c4687-26289-41598645
$900 per month
...time Description At LMT Technology Solutions ( ), our mission is to help organizations... ...technology services, including managed IT, co-managed IT, professional services, cybersecurity... ...to hear from you! As an IT Solutions Engineer , you'll provide a combination of...SuggestedFull timeWork at officeRemote work- ...grow your career, make a meaningful impact, and be part of something bigger as One Paychex. Overview The Data Solutions Engineer will play a key role in integrating, architecting, and optimizing data systems to support data monetization, analytics, machine...SuggestedFull timeContract workPart timeInternshipLocal area
- ...our JPSys team! “Our mission is to standardize, manage and improve the interoperability and usability of clinical data.” Healthcare IT Direct Messaging Specialist Sr. J P Systems provides professional services for large Federal Healthcare IT projects. Be part of a team...SuggestedRemote workRelocation
- ...Description Description We are hiring for a full-time Senior IT Support Engineer in the Rochester, NY Metropolitan Area. This role requires... ...high-touch, personalized technical support and proactive solutions that ensure a seamless and exceptional experience for our...SuggestedFull timeMonday to Friday
- ...Service Operations Manager This role oversees daily service operations, supports end users and helps ensure that technology solutions are reliable, secure, and aligned with operational needs. This role manages staff and resources, establishes service standards, and...Suggested
- ...engagement, and sales activities for Syntec Optics' advanced optics, photonics, and precision manufacturing solutions. This role works closely with customers, engineering, operations, and leadership teams to support quoting activities, manage customer communications, and...Work at office
$65k
...AF Solutions Territory Manager - Upstate New York Work mode: Field Based Territory: United States Additional Location(s): N/A; US-NY-Rochester/Pittsford Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific,...Full time$92k - $145k
...00% employee-owned company (ESOP). SUMMARY The Client Solutions Manager serves as the primary strategic and operational point... ...~7-10+ years of experience in solutions consulting, sales engineering, technical account management, or digital strategy ~ Experience...Work at officeLocal areaHome office- ...background aligns with future opportunities, we’ll reach out directly when formal applications become available. About Software Engineering Roles at Danaher Are you passionate about building real-world applications, writing clean code, and solving meaningful...Internship
$29 - $53.5 per hour
...needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Intern, Software Engineering Job Code: 39382 Job Location: Herndon, VA Job Schedule...InternshipLocal areaFlexible hours- ...The Opportunity As a key member of our Engineering team, you will be responsible for designing and developing custom code for our products... ...government and military customers. You will develop unique solutions to extend legacy hardware functionality or do clean sheet code...For contractorsWork at officeWorldwide
$74.5k - $138.5k
...needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the... ...national security. Job Title: Senior Associate, Software Engineering Job Code: 45025 Job Location: Rochester, NY; Chantilly,...Full timeLocal areaFlexible hours$97k - $180k
...needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the... ...national security. Job Title: Senior Specialist, Software Engineering Job Code: 44563 Job Location: Rochester, NY; Chantilly,...Full timeLocal areaFlexible hours- ...system and process documentationParticipate in on-call rotations and provide ‑ support as ‑Provide training and share knowledge with IT team membersCollaboration & Customer ServiceWork closely with supervisors, team members, other departments, vendors, and external partnersFollow...Hourly payFull timeTemporary workFlexible hoursWeekend work
$135k - $175k
...into the development lifecycle. Data Management: Design processes for data collection, storage, and usage within systems. Release Engineering: Manage application builds, deployments, and rollbacks. Monitoring & Observability: Set up logging, alerting, and performance...Local areaRemote work$116.64k - $145.8k
...Job Title: Lead Engineer - Protection & Control Location: Rochester, NY; Lancaster, NY; Binghamton, NY Work type: Office (on-site) The salary range for this position is dependent upon experience, ranging from $116,640 to $145,800. Job Summary Responsible...Contract workFor contractorsWork at officeLocal area$20 - $24 per hour
...Job Description Job Description NON SUPERVISORY JOB TITLE: IT Support Technician DEPARTMENT/PROGRAM: Information Technology SUPERVISOR: IT Manager FLSA STATUS:...Work at officeLocal areaRelocation- ...Working on problem assessment and providing customized technical solutions. Learn new skills to advance technological developments.... ...to PhD. The desired degrees are in Optics, Physics, Electrical Engineering, or a closely related field. Working experience with lasers...Work experience placementWork at office
$130k - $167.6k
...role partners with business stakeholders, IT teams, and external vendors with the design, develop, and implement technology solutions, provide solution architecture guidance,... ...Bachelor’s degree in Information Technology, Engineering, Geographic Information System (GIS),...Work at officeLocal area- ...troubleshooting, and field application of commercial HVAC equipment. This position serves as a key technical resource for production, quality, engineering, service, and customers, helping identify and resolve HVAC-related issues and ensuring equipment meets performance and quality...
$55k - $65k
...Job Description Job Description Job Title: IT Service Desk Technician Department: Information Technology Location: Rochester... ...up after a fix to confirm the issue is closed Document solutions and workarounds, and contribute to the firm's internal knowledge...Work at officeRemote work$110k - $125k
...Information Software & Process Solutions Business Development Manager We are looking for an Information Software & Process Solutions Business Development Manager to join our Rexel, USA team in Albany, NY! This position will cover Maine, New Hampshire, Vermont, Western...Temporary workFor contractorsWork at officeLocal areaFlexible hours- ...for US based applicants only. AI Engineer Rochester, New York Contract-9... ...and implementing artificial intelligence solutions that enhance our internal corporate... ...environments, collaborate with DevOps and IT teams to ensure seamless integration, and...Contract workWork visa
- ...Job Description: Summary The AI Engineer is part of a highly collaborative team that develops cutting-edge machine learning... ...the boundaries of AI capabilities, and contribute to innovative solutions that drive real-world value. Essential Accountabilities...InternshipRemote workWork from homeHome office
$110.5k - $205.5k
...needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Lead, Systems Engineering Job Code: 41758 Job Location: Rochester, NY Job...Full timeLocal areaFlexible hours- ...Benefits: 401(k) Health insurance Relocation bonus Lead Optical Engineer Rochester, New York Full Time Summary: We are seeking a highly motivated Lead Optical Engineer to support the design, analysis, and development of advanced optical and electro...Full timeRelocation package
$73.5k - $212.28k
...At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision...H1b$86.9k - $130.3k
...expertise of the individual, and internal equity considerations. Responsibilities: Maintains responsibility for mechanical engineering design in support of renovations and additions to University facilities. Provides full range of professional mechanical engineering...Hourly payFull timeContract workWork at officeLocal areaShift work$110.5k - $205.5k
...needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Lead, Project Engineering Job Code: 44528 Job Location: Rochester, New York...Contract workLocal areaFlexible hours$122k - $227k
...needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Lead, Mechanical Engineer - Structural Analyst (Space Systems) Job Code: 41566 Job...Local areaRelocationRelocation packageFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Solutions Engineer. Be the first to apply!
- senior application support engineer Rochester, NY
- operations support system engineer Rochester, NY
- information technology instructor Rochester, NY
- IT infrastructure Rochester, NY
- entry-level information technology Rochester, NY
- information technology Rochester, NY
- IT governance analyst Rochester, NY
- IT account executive Rochester, NY
- IT coordinator Rochester, NY
- information technology and services consultant Rochester, NY



