Utility Technician I

Utility Technician

This role is responsible for the daily operation of the design center as a color match technician or sample making technician including the production schedule, ordering raw materials, maintaining a clean work station and following safety procedures. KPIs include sample quality, meeting production schedule and daily 3S. Meet production schedule while maintaining a high level of product quality. Perform assembly and packaging and shipping duties in accordance with written product specifications and company SOP's. Perform in-process visual inspection and quality testing of product material to ensure it meets criteria. Responsible for documentation on schedules through Sales Force. Communicates production work issues. Recommends measures to improve production methods, equipment performance, and the quality of the product. Fully trained in the production of samples or color matching; but not both (Level 2). Color matching or production of special request floor and wall system samples for customer approval. Maintain database of color matches or custom samples. Responsible for reporting daily/weekly progress and daily shutdown of station. Responsible for communicating with Team Leader on any Paid Time Off for approval. Available to work extended hours when required. As needed: creation, cutting, cleaning and labeling our floor and wall system samples. Communicate immediately when order will not ship by due date or cannot be made as requested. Work productively in a high pressure environment. Set high standard for quality and productivity. Establish good relationships with customers and staff. All other duties as assigned.

Education: High School Diploma or GED

Other Requirements: Lean Six Sigma experience Experience working in a fast paced environment Must possess good mathematical skills Must possess good basic computer skills Must possess basic oral and written communication skills

Required: Five years of Quality, Color Match or Production experience Five years of Customer Service experience

Physical Requirements: Must be able to sit, stand, hear, and see on a constant basis. Must be able to walk, write, and type on a frequent basis. Must be able to lift and carry up to ____ pounds. Must be able to climb and descend stairs. Must be able to bend, carry, reach, push, and pull on an occasional basis. Must be able to communicate verbally and in writing. May work indoors and outdoors as needed. Exposure to heat up to 120 degrees and cold to 0 degrees. May work in areas where noise level is such that hearing protection is required. May work in areas where toxic, flammable, and hazardous materials are present. May be exposed to varying amounts of dust and dirt.