Operations Specialist (Cash Management)

WHO WE ARE

Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify automate and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash Betterment SoFi Webull and eToro amongst many others; collectively Apex powers access to the stock market for over 22 million end customers.

At Apex we are changing how the securities industry operates by reinventing the status quo which was manual slow and accessible only by the ultra-wealthy. Were digitizing and democratizing systems so that everyone has an opportunity to invest.

When youre at Apex you drive this change. Youre part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin Dallas Chicago New York Portland Belfast and Manila are home to over 1000 employees.

Together were shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T. grit results empathy accountability and teamwork with Apex.

Were proud to be recognized for the innovative work we do the purpose-driven nature of our work and the collaborative culture weve created. Here are just a few of the many awards weve recently received:

Best Places to Work

- Presented by BuiltIn

WealthTech of the Year

2025- Presented by US FinTech Awards

The Worlds Top 250 Fintech Companies

2024- Presented by CNBC

ABOUT THIS ROLE

The Operations Specialist (Cash Management) is an entry to mid-level individual contributor within the Cash Management team responsible for the accurate and timely processing of cash and/or position movements including outgoing wire transfers ACH check disbursements and position journals. This role works under close-to-moderate supervision following established procedures and escalating exceptions to senior team members as needed. The ideal candidate is detail-oriented eager to develop proficiency in disbursement policy and internal controls and committed to accuracy and compliance in a fast-paced operational environment.

Key Responsibilities:

• Transaction Processing & LOA Review: Process domestic and international wire transfers ACH transactions check disbursements and journal entries in accordance with Apex policy and within required processing windows; review and validate Letters of Authorizations (LOAs) for journals and disbursements under the guidance of senior team members.
• Exception Handling & Liaison: Identify transaction exceptions and escalate to management as appropriate; partner with the business e.g. AML Legal and Risk teams to resolve payment exceptions within required timeframes reducing the risk of payment failures and ensuring timely settlement; document all exception notes per established procedures.
• Policy Adherence: Follow Apex Cash Management SOPs and disbursement policy consistently across all transactions; seek guidance on non-standard situations and flag discrepancies or documentation gaps to senior team members.
• Quality Checks: Perform self-review of own work prior to submission; participate in team quality review processes as directed.
• Reporting & Daily Controls: Assist with the daily completion of supervisory checklist items ensuring all required tasks approvals and signoffs are documented accurately and on time.
• Cross-team Communication & Client Requests: Respond to routine and ad hoc requests from clients and internal teams (Client Services Compliance Risk etc.) in a timely and professional manner; assess urgency gather required information and coordinate with appropriate teams to ensure accurate resolution within agreed service level agreements (SLAs) escalating complex matters as appropriate.

Education and Experience:

• Bachelors degree in Finance Business Administration Economics or a related field; or equivalent professional experience.
• Minimum 1 year of experience in financial services operations;margin
• Experience in cash management wire processing or disbursements preferred.
• Demonstrated ability to process routine cash movement transaction types accurately under supervision.
• Demonstrated ability to process routine cash movement transaction types accurately under supervision.

Preferred Qualifications:

• Experience at a broker-dealer clearing firm or custodian.
• Familiarity with Apex Clearing systems or equivalent back-office platforms.
• SIE Series 99 or equivalent operations credential is a plus.
• Proficiency in Excel and operational reporting tools.

Knowledge Skills and Abilities:

• Operational Knowledge: Basic to intermediate understanding of wire transfer ACH and disbursement workflows; ability to process routine transaction types accurately with appropriate supervision.
• Attention to Detail: Consistent accuracy when reviewing financial instructions and supporting documentation; committed to getting it right the first time.
• Policy Adherence: Ability to follow cash operations policy and SOPs; recognizes when to escalate questions or exceptions to more experienced team members.
• Communication Skills: Professional written and verbal communication; able to document transaction decisions clearly and respond to routine internal inquiries.
• Team Contribution: Collaborative team member who supports overall team performance and actively seeks to learn from senior colleagues.
• Systems Proficiency: Able to navigate back-office and processing systems with appropriate ramp-up time and guidance.
• Time Management: Able to manage a daily task list against hard processing cutoffs with supervisor support and prioritization guidance.
• AI & Technology Adoption: Open to and actively engages with AI tools such as Claude to enhance productivity and accuracy; demonstrates a willingness to embrace emerging technology and apply it to improve day-to-day operational workflows.

#operations #associate #fulltime #LI-MJ1 #APEX

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits including healthcare benefits (medical dental and vision EAP) competitive PTO 401k match parental leave and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race color religion sex (including pregnancy sexual orientation and gender identity) national origin age disability veteran status marital status or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.

Required Experience:

IC