Banking Center Relationship Banker 2

Position Summary The Banking Center Relationship Banker 2 role will provide services for Banking Center customers and assist the team in achieving sales, service, and operation goals based on Webster’s Strategic Guidelines. The role will process all customer‑related financial transactions in accordance with the rules, regulations, and guidelines of the Bank, while using excellent communication and active listening skills to understand customers’ financial needs, establish trust, and optimize sales opportunities. Responsibilities Respond to customers’ needs in an accurate and timely fashion, capitalizing on available resources and tools. Evaluate clients’ needs and offer appropriate financial products and services through needs‑based conversations to build and deepen relationships. Perform routine teller transactions such as deposits, withdrawals, check cash, loan payments, and other necessary transactions. Support the segmentation strategy by implementing sales, retention, and other bank initiatives to execute the Banking Center’s growth and profitability objectives. Achieve or exceed individual and team goals in sales, service, and operations. Maintain compliance with federal and state regulations as well as bank policies and procedures. Meet or exceed branch audit and operations evaluation requirements. Assist with the supervision of banking center colleagues, offering coaching support to fellow bankers. Act as a role model and help onboard new bankers. Skills and Abilities Demonstrated success in leading, coaching, and motivating others. Working knowledge of all bank products and services. Stays current with all systems used for branch transaction processing. Strong customer service skills and ability to support teamwork, creating a positive working environment. Ability to work a flexible and/or rotating schedule, including Saturdays, Sundays, and extended hours. May be required to travel to alternate Banking Centers. Education and Experience Qualifications: High School Diploma or General Education Degree (GED) required. Associate’s, Bachelor’s, or higher degree preferred. 3–4 years of customer sales/service experience with 1–2 years of supervisory experience. Need‑based banking sales experience preferred. Estimated salary range: $23.17 USD to $26.00 USD. Actual salary may vary and the position is eligible for incentive compensation. Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Webster Bank