Engagement Manager / Lead, Future Platforms

Engagement Manager / Lead, Future Platforms | Housing (6 Openings) Onsite 4–5 Days per Week | New York City, NY Direct Hire / Permanent Placement HireNow Staffing is actively recruiting six seasoned, highly skilled Engagement Managers / Leads, Future Platforms | Housing on behalf of a valued client partner in the Series E AI-driven real estate B2B software sector . HireNow Staffing is acting as a direct placement partner for these Engagement Manager / Lead opportunities. We are seeking high-performing operators with strong consulting, strategy, product, implementation, or startup operations backgrounds who can lead enterprise client engagements while helping scale next-generation AI platforms. These are high-visibility positions requiring sharp judgment, client leadership skills, operational discipline, and the ability to build from zero-to-one. Candidates with unstable or frequently changing employment history will not be considered. We are prioritizing professionals with strong tenure, progression, and measurable impact. Key Responsibilities Own enterprise customer deployments from initial scoping through implementation, launch, adoption, and post-launch success Serve as the primary bridge between clients and internal Product, Engineering, Operations, and Leadership teams Translate client pain points and business requirements into clear product feedback and actionable internal priorities Lead complex multi-stakeholder engagements with executive-level customer contacts Build scalable operating playbooks, implementation frameworks, and repeatable delivery processes Drive issue resolution, timeline management, resource coordination, and successful customer outcomes Partner with internal leadership to improve post-sales motions, expansion strategies, and platform adoption Identify operational bottlenecks and implement systems that support rapid growth Travel as needed for client meetings, implementations, or internal business priorities Required Qualifications Engagement Manager Level 3–5 years of experience in management consulting, strategy, implementation, product operations, customer success leadership, or client-facing startup roles Proven experience managing complex software implementations or enterprise client programs Engagement Lead Level 5–8 years of experience in management consulting, strategic operations, enterprise delivery, or high-growth B2B SaaS environments Proven experience leading large-scale client engagements and mentoring internal teams Required for All Candidates Strong client-facing communication skills with executive presence Demonstrated ability to operate independently in ambiguous, fast-paced environments Experience building processes, systems, or operational frameworks from scratch Strong project management discipline with ability to manage multiple priorities simultaneously Ability to translate customer needs into structured business and product recommendations Willingness to work onsite 4–5 days weekly in NYC and travel monthly if needed Stable employment history with clear progression; candidates with jumpy resumes will not be considered Preferred Qualifications Experience at high-growth B2B SaaS companies, especially housing, proptech, marketplace, or real estate technology environments STEM degree or equivalent technical / analytical background Prior startup operating experience or founding experience Product management or product strategy exposure Background building scalable implementation playbooks or customer delivery systems Experience supporting AI-enabled products or data-driven platforms Strong analytical problem-solving skills with first principles thinking Experience managing enterprise clients with multiple stakeholder groups Disqualifiers Unable to thrive in ambiguity or startup pace environments Unwilling to work onsite 4–5 days weekly in NYC Unwilling to travel monthly if business needs require Unstable or jumpy employment history Limited client-facing ownership or weak stakeholder management background HireNow Package Engagement Manager (4 Openings) Base Salary: $180,000 – $200,000 Additional Compensation: Equity + benefits package Engagement Lead (2 Openings) Base Salary: $210,000 – $250,000 Additional Compensation: Equity + benefits package Work Location / Schedule Onsite 4–5 days per week – New York City, NY Full-Time / Direct Hire Disclaimer All candidate information is handled confidentially and evaluated against defined requirements. This job description outlines the general scope of responsibilities and qualifications. Duties may evolve based on client needs and business growth. Only candidates meeting the core qualifications will be considered for interview. #J-18808-Ljbffr HireNow Staffing