Administrative Coordinator 3

About This Job The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. This position(s) may be filled in the following parishes: East Baton Rouge The Administrative Coordinator 3 position assists Disability Determinations Examiners by receiving, screening, assigning, and disposing claims filed under the Social Security Disability and Supplemental Security Income programs. These duties require independent judgement to assist in the adjudicative process. An Ideal Candidate Should Possess The Following Competencies Accepting Direction: The ability to be open and willing to follow guidance or instructions. Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions. Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change. Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers. Minimum Qualifications Two years of experience in administrative services. Experience Substitution Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties Job Duties and Other Information Review cases as they arrive to ensure appropriate information is included Perform operations in state and federal computer systems Maintain electronic data systems Process mail and monitor mailroom equipment and supplies Answer telephones and answer questions based on case records Position-Specific Details Location: Disability Determination Services / DDS-Baton Rouge / East Baton Rouge Appointment Type: This position may be filled as a Probationary appointment or Promotional appointment. Cost Center: 3071200102 Position Number(s): 50688943 Individuals selected for positions with the Disability Determination Service (DDS) will go through a complete federal background investigation. A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials in order to have access to Social Security disability data, records, and systems. Your conditional job offer and access to Social Security Administration's (SSA's) systems, data, information, and/or premises are contingent upon you passing the SSA suitability process. Note: This covers the preliminary screening (pre-screen) and the final background adjudication stage of the suitability process. Contact Information Jaymee Burleigh, HR Analyst Email: View email address on click.appcast.io LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 View phone number on click.appcast.io This organization participates in E-verify, and for more information on E-verify, please contact DHS at View phone number on click.appcast.io. LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available here. LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program Insurance Coverage More information can be found at Parental Leave – Up to six weeks paid parental leave More information can be found at Holidays and Leave – State employees receive the following paid holidays each year New Year's Day Martin Luther King, Jr. Day Mardi Gras Good Friday Memorial Day Independence Day Labor Day Veteran's Day Thanksgiving Day Christmas Day Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To): Louisiana State Employees Retirement System ( LASERS has provided this video to give you more detailed information about their system Teacher's Retirement System of Louisiana ( Louisiana School Employees Retirement System ( among others 01 AD: Adapting to Change - How well do you stay flexible and adjust your behavior or work when things change? I resist change, struggle to adjust, and my performance suffers. I accept change with help and adjust slowly. I adjust quickly and stay effective during change. I lead through change and help others stay grounded and flexible. 02 AD: Adapting to Change - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 03 FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work? I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes. I follow rules with support and help correct issues, but I sometimes apply policies inconsistently. I apply and explain policies accurately, adapt to routine situations, and help improve procedures. I guide others in applying policies, prevent compliance issues, and improve procedures based on experience. 04 FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 05 ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback? I resist direction, ignore feedback, and need reminders to complete tasks. I follow direction with reminders and often need clarification or support. I follow direction reliably, adjust to feedback, and complete tasks on time. I adapt quickly, follow through, and help others adjust as needed. 06 ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 07 To ensure compliance with LDH Nepotism Policy #41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type N/A if no immediate family members are employed by LDH. Required Question #J-18808-Ljbffr