General Manager

Ruth's Chris Steak House

For this position, pay will be variable by location - See additional job details and benefits below

Are you ready for the best job ever?

Ruth's Chris defined The American Steak House in 1965 and continues to set the standard for premier dining and empowering workplace culture. Take this opportunity to join the best of the best and advance your hospitality career by joining a company committed to helping you grow along with us, and great benefits like:

Health, Dental and vision insurance
Management Incentive Performance Plan
401 (k) retirement plan with company match
Generous paid time off
Training and leadership development program
Dining discounts
State Benefits Overview

ESSENTIAL JOB FUNCTIONS:

Conduct facility walk through (interior and exterior) to ensure a clean, safe and guest-friendly atmosphere and ambiance. Ensure that required housekeeping tasks and maintenance programs are completed as required. Identify and address any problems and/or needed repairs.
Complete administrative office work to include answering emails and voicemails, entering sales reports, paying invoices, checking deliveries, etc.
Review previous day's sales reports to ensure accuracy; investigate and resolve any discrepancies. Ensure that all financial information, daily sales/deposits, budgets, invoices, receiving sheets, payroll and all other administrative requirements are completed and submitted according to the procedures and due dates set by the Regional Vice President and/or Corporate Staff.
Proactively and effectively communicate (to his/her management team, team members, Regional Vice President, and members of the corporate staff) any discrepancies, unusual information/occurrences or other necessary information regarding the effective operation of the business. Assures there are no surprises.
Review reservations and events scheduled for each day to ensure proper staffing based on projected volume.
Perform kitchen and bar line check to ensure proper quality and quantity of food products; review inventory needs with Chef.
Set, submit and achieve budgeted sales and profit levels for the restaurant. Review financial results against monthly and quarterly budget goals to ensure efficient operations and that all expenditures and costs remain within budgeted and cost guidelines. Create plans to achieve goals and review plans with team. Take immediate action to correct any deviation from financial budgets and performance.
Conduct pre-shift meeting to review menu changes, specials, promotions, contests and/or problems with staff.
Provide motivational leadership, communication and follow up to staff to ensure proper execution and commitment to company standards in all aspects of the operation.
Rotate through the stations of the restaurant (host, bar, dining, kitchen) throughout service to monitor activities and provide communication and feedback to team.
Interact regularly with the guests to inquire about meal and make acquaintances. Respond promptly to guest needs or complaints, and resolve matters expeditiously to ensure a "Raving Fan" experience.
Complete closing duties to include entering tips, credit cards, and payroll; submit sales reports to Corporate; walk through restaurant to ensure proper closing procedures are followed, including cleaning all areas of the restaurant, performing money counts, and leaving detailed communication for the next shift regarding any open or important issues.
Facilitate weekly manager's meeting to review staffing, development, and training needs and discuss the restaurant's operating plan, objectives and results.
Regularly monitor all systems in place which set and provide the required par and inventory levels of all raw products, food ingredients, and beverage, bar supply items, equipment, smallwares, plate, glass, silverware, linen and cleaning supplies to ensure effective operations. Ensure that all restaurant items are ordered from approved vendors and meet corporate specifications.
Optimize sales potential by proactively and aggressively planning, conducting and following-up local store marketing and public relations activities focused toward building awareness of the local restaurant and creating new guests.
Proactively recruit, hire and provide initial orientation and training, as well as on-going training, for all restaurant personnel, in accordance with RCSH training systems, programs and materials.
Write and conduct timely performance reviews, at least annually, according to RCSH systems for each member of his/her management team. Create individual development plans, and provide regular follow up to ensure completion of goals. Mutually establish developmental goals, objectives and action plans focused toward continually performance improvements of Provide ongoing follow-up, training and coaching to assist team members in achieving developmental objectives.
Review confirmed and pending banquets/special events with Sales Manager to ensure proper planning.
Attend training courses and seminars throughout the year to build business and professional knowledge/skill levels and gain greater experience.
Build relationships within the community and community organizations to promote brand awareness and partnerships and bring in new guests.
Develop business through catering and private dining sales.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Demonstrate exceptional guest service mentality
Place high priority on the guest
Promotes a superior individualized dining experience for each guest
Interact regularly and demonstrate a genuine interest to guests
Provide "pressure point relief" to team as needed to assure a superior dining experience for all guests
Proactively build and nurture relationships in the community
Demonstrate a passion for food
Actively support the brand concept
Model and promote adherence to brand standards
Seek opportunities to promote the brand within the community at large
Create and maintain optimum levels of morale, pride and team spirit
Develop an environment based upon the values and operating principles of RCSH
Work well with others
Demonstrate an open, respectful communication style
Effectively select, train, and develop talented team members
Build mutual respect, confidence, and trust in relationships
Demonstrate confidence
Lead by example
Set and uphold uncompromising high standards and expectations
Enforce accountability for performance and results
Direct and coordinate all activities throughout the restaurant
Foster open communication
Handle performance issues in a tough but fair manner
Demonstrate a strong interest in developing others
Serve as a mentor and coach to others
Provide continual feedback
Celebrate success and reward achievements
Create a succession plan
Demonstrate patience and understanding
Listen effectively
Demonstrate basic computer skills including a familiarity with Microsoft Word, Excel and Outlook
Able to read, interpret, and effectively act upon profit & loss and other financial data
Ability to think big picture when setting goals
Identify and monitor business trends
Strong attention to detail
Evaluate options and impact in order to make the best decisions
Think creatively to find solutions to problems
Anticipate and catch issues before they become problems
Demonstrate effective organization and time management skills
Take ownership of all front of house operations
Respond with a sense of urgency
Ability to handle pressure effectively
Flexibility by responding to changing demands
Stay focused and productive
Maintain a professional business demeanor and appearance at all times
Take proactive steps and self-responsibility for on-going individual training and development

PREFERRED EDUCATION AND WORK EXPERIENCE:

Extensive experience leading a high-volume, upscale concept restaurant
Wine knowledge required, experience as a sommelier preferred
Servsafe Food and Alcohol certification preferred
Some culinary experience or training a plus
Formal business education or a restaurant management degree a plus
Above average computer skills including a familiarity with Microsoft Word, Excel and Outlook

PHYSICAL DEMANDS:

Typical shift is 10-12 hours
Able to work on your feet for at least 8 hours
Temperature extremes range from working near 1800 degree Fahrenheit broilers to working in a walk-in freezer of -10 degrees Fahrenheit
Must be able to lift, handle, and carry food, smallwares, equipment, supplies and paper goods at a minimum of 50 pounds constantly, and up to 100 pounds occasionally
Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment, as well as to work the line during service periods
Must be able to taste, be able to distinguish between and among flavors, spices, temperatures, mouth feel and smell, and distinguish between and among odors and scents as to their appeal and level of intensity for all food and beverage products
Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke

PERSONAL PROTECTIVE EQUIPMENT:

None

WORK ENVIRONMENT:

Work performed in a restaurant.

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the General Manager in Cherokee, NC vacancy

General Manager(07488) - 16 Cherokee Crossing.
...awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we (we being Domino's Pizza; maybe you've heard of us.) just happen to have some...
Suggested
Domino's Franchise
Cherokee, NC
8 days ago
Restaurant Supervisor - Urgently Hiring
...should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Arby's - Cherokee in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting...
Suggested
Full time
Part time
Currently hiring
Immediate start
Shift work
Arby's - Cherokee
Whittier, NC
1 day ago
VP, General Manager
...Job Description Job Description Vice President & General Manager (HVAC Operations) Company: Premier Indoor Comfort Systems Location: North Carolina (Regional) Why Join Premier Indoor Comfort Systems? At Premier Indoor Comfort Systems, we don’t just manage...
Suggested
For contractors
Work at office
Premier Indoor Comfort Systems
Whittier, NC
15 days ago
Assistant Manager
$15 - $16 per hour
...01(k) Retirement Savings with Company Match ~ Tuition Reimbursement Program ~ Career Growth Opportunities, including Store Manager About Us Petro Services, Inc. operates Mountain Energy convenience stores throughout Western North Carolina. Categories...
Suggested
Full time
Temporary work
Work at office
Flexible hours
Night shift
First Coast Energy
Cherokee, NC
5 days ago
Shift Manager
...Assistance Program Flexible scheduling options Responsibilities As a Shift Manager, you play a pivotal role in the day-to-day operations of our restaurants. Working closely with the General Manager and Assistant Manager, you ensure seamless operations during every...
Suggested
Local area
Flexible hours
Shift work
Brumit Restaurant Group - Arby's
Whittier, NC
9 days ago
Store Manager
...Store Manager Reports to: District Manager Status: Exempt/Non-Exempt Summary Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new...
Local area
Boot Barn
Bryson City, NC
3 days ago
STORE MANAGER
...Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are... ...more about Dollar General at Job Details Responsible for the management of all employees in the effective planning and implementation...
Work experience placement
Seasonal work
Work at office
∙ Elijah House Foundation
Bryson City, NC
5 days ago
Store Supervisor - Urgently Hiring (Hiring Immediately)
...Bryson City is looking for a full time or part time Store Supervisor for our location in Bryson City, NC. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies,...
Full time
Part time
Local area
Immediate start
Pizza Hut - Bryson City
Bryson City, NC
8 days ago
ASSISTANT STORE MANAGER
...Assistant Store Manager The purpose of this job description is to give new employees an overview of what is expected of an Assistant Store Manager at Hot Spot Stores. The following list is not all-inclusive, the position may be asked to perform other duties, especially...
Contract work
Work at office
Local area
Shift work
Weekend work
Hotspot Convenience Store
Bryson City, NC
2 days ago
Shift Manager
$16 per hour
...Description Shift Manager $16.00 Per Hour Responsibilities Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality...
Hourly pay
Temporary work
Flexible hours
Shift work
McDonald's
Whittier, NC
2 days ago
Shift Manager
...Assistance Program Flexible scheduling options Responsibilities As a Shift Manager, you play a pivotal role in the day-to-day operations of our restaurants. Working closely with the General Manager and Assistant Manager, you ensure seamless operations during every...
Local area
Flexible hours
Shift work
Arby's - Cherokee
Whittier, NC
1 day ago
Shift Manager
...Position: Pizza Hut Shift Leader Job Summary: Reports to Restaurant General Manager, Assistant Restaurant General Manager - Continue to Add to Your Leadership Skills and Take What You've Learned to the Next Level to Manage the Restaurant Day to Day. Prepare...
Work at office
All shifts
Shift work
Pizza Hut
Whittier, NC
1 day ago
Food Service Director
...Transfer Opportunities Benefits Link: or copy this link : *Not available in AR. Responsibilities: The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and...
Local area
Healthcare Services Group, Inc.
Bryson City, NC
1 hour ago
Food Service Director
...to excellence and enhancing customer and resident experiences, join us and make a difference! Responsibilities The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer...
Local area
Healthcare Services Group, Inc.
Bryson City, NC
20 days ago
Clinical Care Manager - Float $10,000 Hiring Bonus
...patients and their families. Job Description Utilizes best practice models to identify, incorporate or develop best practices for panel management. Collaborates with other teams to share and establish best practice for health promotion and disease prevention strategies....
Local area
Immediate start
Cherokee Indian Hospital Authority
Cherokee, NC
17 days ago
Targeted Case Manager - Family Safety
...Job Description Job Description Job Summary Targeted Case Manager serves individuals with mental health and substance use disorders who require assistance to gain access to necessary care: medical, behavioral, social, and otand liher services appropriate to their...
Full time
Work at office
Local area
Trial period
Night shift
Cherokee Indian Hospital Authority
Cherokee, NC
8 days ago
Behavioral Health Training and Development Coordinator
...Division encompass a range of services including Outpatient, Emergency Room, Analenisgi Inpatient, Behavioral Health Targeted Case Management, Satellite Clinics, Kanvwotiyi, and the Men and Women’s Homes. The BH Training and Development Coordinator is responsible...
Work at office
Local area
Immediate start
Night shift
Cherokee Indian Hospital Authority
Cherokee, NC
4 days ago
Outfitter Store Assistant Manager
...s Store, located on NOC’s main campus. As the Retail Assistant Manager, you will assist in managing the Outfitter’s Store with the short... ...of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position...
Full time
Temporary work
Seasonal work
Local area
Shift work
Night shift
Weekend work
Afternoon shift
Nantahala Outdoor Center
Bryson City, NC
4 days ago
SOLO Southeast Wilderness Medicine - Assistant Manager
...recreation.   JOB SUMMARY   The SOLO Southeast Assistant Manager assists the department manager in overseeing all aspects of operations... ...with instructors about upcoming courses Order office, general classroom, and Wilderness Medicine/Survival supplies  Other...
Temporary work
Work at office
Local area
Flexible hours
Night shift
Nantahala Outdoor Center
Bryson City, NC
14 days ago
Shift Manager - Urgently Hiring (Hiring Immediately)
...TITLE: Shift Manager (SM) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member... ...pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this...
Hourly pay
Full time
Part time
Immediate start
Home office
Shift work
Night shift
Pizza Hut - Bryson City
Bryson City, NC
8 days ago
STORE MANAGER CANDIDATE in Bryson City North Carolina
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are... ...at Job Details GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation...
Full time
Work experience placement
Seasonal work
Night shift
Dollar General
Bryson City, NC
3 days ago
SALES ASSOCIATE
...especially those that are not considered usual and customary in the convenience store industry. Cashiers must report to the Store Manager or Assistant Store Manager for assistance and guidance. Store Operations Stock refrigerator units with drinks and perishable...
Contract work
Local area
Shift work
Weekend work
Hotspot Convenience Store
Bryson City, NC
4 days ago
Sales Associate
...NC - Bryson City - Bryson City, NC 28713 Description Help unload incoming trucks and put away merchandise (as arranged by management). Maintain your assigned department: Keep clean, organized and fully stocked. Execute the daily operational, day-to-day goals...
Flexible hours
Afternoon shift
Elder's Ace Hardware
Bryson City, NC
4 days ago
Shift Manager
Shift Manager Position In a world full of quick service options, Arby’s is seeking to be different and better. We want to be different... ...to-day operations of our restaurants. Working closely with the General Manager and Assistant Manager, you ensure seamless operations during...
Full time
Part time
Flexible hours
Shift work
Arby's, Inc.
Bryson City, NC
3 days ago
Shift Supervisor
...Maternity Leave benefits available after 2 years # Flexible schedules # Employee Assistance Program # Opportunities to advance to management positions # Waffle House Stock ownership opportunities after 90 days # Paid weekly through Direct deposit or pay card...
Weekly pay
Full time
Immediate start
Flexible hours
Shift work
Weekend work
Waffle House, Inc.
Whittier, NC
3 days ago
Remote Sales and Service Advisor
$69k
...Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What...
Remote job
Work from home
Flexible hours
HMG Careers
Whittier, NC
11 days ago
Shift Manager - Urgently Hiring
TITLE: Shift Manager (SM)PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and... .... Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this...
Hourly pay
Full time
Traineeship
Bank staff
Work at office
Local area
Immediate start
Home office
All shifts
Shift work
Night shift
Disability Solutions
Bryson City, NC
21 hours ago
Public Facilities Attendant
...concerns, safety hazards, or repairs needed to the Housekeeping Manager or Repair & Maintenance team. Assist with special event,... ...multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position...
Temporary work
Local area
Flexible hours
Night shift
Nantahala Outdoor Center
Bryson City, NC
11 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to General Manager. Be the first to apply!