Billing Specialist

Job Summary:

Personal. Private. Authentic. From takeoff to touch down, Northern Jet offers a bespoke private air travel experience for the most discerning clients. Northern Jet's elevated experience provides clients with unrivaled comfort, speed, and dependability. Northern Jet is proud to own an unmatched fleet of impeccable aircraft.


We are seeking a highly motivated, Billing Specialist to join our accounting team. This individual will play a critical role in maintaining accurate billing records, managing day-to-day communication with clients, performing client account reconciliations, and support month-end and year-end processes with Accounts Receivable. The ideal candidate is reliable, proactive, and solution-oriented-someone who jumps in without being asked, finds ways to improve processes, and supports the team with both knowledge and initiative.

This is a fast-paced, in-office role requiring strong time management, accuracy, and the ability to thrive in a collaborative environment.

This is a full-time, on-site position based in Orlando, Florida.


Responsibilities: Key Responsibilities:

Billing:

• Generate, review, and issue accurate customer invoices in a timely manner
  • Verify and issue accurate customer invoices based on contracts, purchase orders, or service agreements
• Process payments (credit card, ACH, check) and apply them correctly to customer accounts
• Maintain accurate billing records and documentation for audit purposes

General Accounting:

• Record and maintain accurate general ledger entries and account reconciliations related to billing.
• Ensure timely and accurate financial reporting, including month-end, quarter-end, and year-end close activities.
• Prepare AR aging reports, cash flow forecasts, and collections status reports for management.

Accounts Receivable:

• Investigate and resolve billing disputes, short payments, or misapplied payments
• Reconcile AR ledger/subledger with the general ledger; match payments to invoices
• Identify uncollectible accounts and recommend write-offs or allowances for doubtful accounts

Process Improvement & Collaboration:

• Work with sales, customer service, and legal teams on contract terms, disputes, or collections escalations
• Collaborate cross-functionally to ensure accurate financial operations and reporting.
• Identify and implement ways to reduce days sales outstanding (DSO) and improve collection efficiency
• Identify opportunities to improve billing processes and reduce errors

Compliance & Audit Support:

• Ensure adherence to internal controls, accounting standards, and regulatory requirements.
• Support internal and external audits with accurate documentation and timely responses.

Performs other related duties as assigned.

Required Skills/Abilities:

• Associate's or bachelor's degree in Accounting, Finance, or related field
• 1-3+ years of experience in billing, accounts receivable, or related finance role
• Strong understanding of GAAP and accounting best practices.
• Familiarity with billing for subscription/recurring revenue models is a plus
• Ability to handle sensitive financial information with discretion
• Proficiency in Microsoft Excel; experience with QuickBooks Online or similar accounting software a plus.
• Exceptional analytical and problem-solving skills with high attention to detail and accuracy.
• Strong communication skills and ability to collaborate effectively across teams and clients.
• Highly reliable, punctual, and able to thrive in a fast-paced, in-office environment.

Physical Requirements:

• Prolonged periods of sitting, predominately in an office environment.

Your Career. Your Benefits. Your Northern Jet Advantage.
At Northern Jet, we're committed to taking care of the people who keep us flying. We offer a wide range of valuable benefits-many provided at no cost-to support your health, financial stability, and overall quality of life. Our benefits are designed to help you thrive both professionally and personally, so you can focus on delivering excellence in the skies and enjoying life on the ground. Our comprehensive benefits include:

• 80% Company-Paid Premiums for Medical, Dental, and Vision coverage with access to nationwide provider networks
• Flexible Spending Accounts (FSA) for healthcare and dependent care
• Health Savings Account (HSA) option with tax-advantaged savings
• Wellness Programs & Discounts including LifeMart and exclusive ID90 Travel deals
• Paid Time Off - Starting at 2 weeks PTO plus 1 week of paid sick time annually
• Life and Accidental Death & Dismemberment Insurance (company-paid)
• Voluntary Benefits including accident, critical illness, and hospital indemnity plans
• 401(k) plan with a 3% company match
• Short- and Long-Term Disability (company-paid)
• Additional Lifestyle Perks and travel discounts designed for the aviation industry

As part of our commitment to safety and security, all candidates are required to complete pre-employment drug screening and background checks. Northern Jet also participates in the E-Verify program to confirm employment eligibility for all new hires.