Wireless Retail Sales Associate BURLINGTON | Mount Holly Rd Avg. All in $30

Job Details Job Location: BURLINGTON | Mount Holly Rd [4HSJ] - Burlington, NJ 08016 Position Type: Full-Time/Part-Time Salary Range: $15.92 - $30.00 Hourly Job Shift: Any Job Category: Sales We’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since ’93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand! Responsibilities As a Mobile Associate, you will: Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in-store. Sell side‑by‑side to find personalized solutions beyond the bare‑bones device and service plan that keep customers connected to the people and lifestyle they love, including accessories and IoT devices. Guide customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise. Approach service and sales needs with patience, honesty, and empathy. Become proficient in digital tools designed to enhance interactions and onboarding, including: Demonstrate coverage strengths and explain plans and services. Show how we’re redefining wireless through device and account inspection, review, and troubleshooting. Complete training on in‑store experience, new skills, processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service, to: Collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment. Identify and hand off small business leads. Develop strong peer relationships where we are all accountable for the company’s success. Be willing to have a good time while providing first‑class customer experience. Qualifications A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers. Competitive drive and demonstrates the confidence to succeed in a fast‑paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. 6 months of customer service and/or sales experience, Retail environment preferred. Benefits Employee Stock Ownership Program (ESOP) Competitive hourly pay Uncapped commission earnings Automatic raises when reaching attainable milestones Exciting opportunities for career advancement A culture of care & excellence Discounted T‑Mobile cell phone plan Health benefits for full‑time employees Bonuses: Monthly sales incentive programs, contests, rewards and more. Requirements Be at least 18 years of age High school degree or GED Ability to stand for long periods of time Ability to lift objects weighing up to 25 lbs Reliable transportation Full Time (40 hours) or Part Time (20+ hours) availability Lawful Hiring & Diversity Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! #J-18808-Ljbffr Arch Telecom