Logistics Coordinator

Logistics Coordinator

A well-established transportation and logistics organization is seeking a Logistics Coordinator to support the safe and efficient movement of critical products throughout the United States. This position serves as the central point of communication between operations teams, customers, field personnel, and external partners to ensure seamless execution of daily logistics activities.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively manage multiple priorities while delivering exceptional customer service.

Key Responsibilities

Logistics & Scheduling

• Coordinate daily schedules for multiple transportation assets across various locations.
• Monitor and update logistics management systems to ensure accurate operational data.
• Coordinate loading and delivery activities with terminals, vendors, and operational partners.
• Communicate schedule updates and operational information to internal and external stakeholders.
• Support maintenance planning and operational scheduling requirements.

Customer & Partner Support

• Serve as a primary point of contact for customers and business partners.
• Provide timely updates on schedules, deliveries, and operational status.
• Develop strong customer relationships through proactive communication and problem resolution.
• Collaborate with customers to meet service expectations and delivery objectives.

Operational Support

• Maintain real-time communication with field operations personnel.
• Assist in resolving operational challenges and service interruptions.
• Escalate urgent issues and incident communications to appropriate teams.
• Support continuous improvement initiatives focused on efficiency and service quality.

Administrative Responsibilities

• Process and track customer orders and service requests.
• Maintain accurate documentation and operational records.
• Verify completed work for billing and reporting purposes.
• Ensure data integrity within company systems.

Qualifications

• Associate degree required; Bachelor's degree preferred.
• 1-3 years of experience in logistics, transportation, supply chain, dispatching, or operations coordination.
• Experience within maritime, transportation, trucking, rail, or related industries is a plus.
• Proficiency with Microsoft Office, including Excel and Outlook.
• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication abilities.
• Ability to multitask and prioritize effectively in a time-sensitive environment.
• Strong customer service and problem-solving skills.
• Ability to work occasional overtime and participate in a rotating weekend/holiday coverage schedule.

What's Offered:

• Salary: $80,000 - $90,000
• Medical, dentals, and vision insurance
• Paid Time Off and Vacation days
• Opportunity to develop logistics and transportation operations expertise.
• Dynamic, team-oriented environment.
• Stable and growing organization with a strong operational footprint.

Interested candidates with logistics, transportation, dispatch, operations coordination, supply chain, or maritime experience are encouraged to apply. Equal Opportunity Employer/Veterans/Disabled.