Member Service Representative

Alliance Catholic Credit Union is seeking an exceptional and experienced Member Service Representative (MSR) who thrives in a well‑organized, fast‑paced, and multi‑task‑driven environment. This position will report directly to the Branch Manager. Ideal Candidate Able to assist our members achieve their financial goals by identifying the best product and service solutions to meet their needs. Able to consult members about opening new accounts, IRAs, loan application processing, setting up automated services, and other member service requests. Ability to work in a team environment. Ability to exceed a strong customer‑services experience. Ability to promote and identify referral opportunities to enhance member relationship. Must be a motivated individual who is friendly and enthusiastic, with strong verbal and written communication skills, and proficiency in Windows, Word, and Excel. Proficient in written/oral communication. Dependable, adaptable/flexible, detail oriented. A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results—accurately and efficiently. A high school diploma, associate degree or higher and/or 3–5 years of credit union teller/customer service or similar or related experience is required. Benefits Health, dental, vision 401(k) Life, AD&D Short and long‑term disability FSA Tuition reimbursement Paid time off Paid holidays #J-18808-Ljbffr Alliance Catholic Credit Union