Customer Service Representative - State Farm Agent Team Member

Licensed Insurance Agent, Customer Service Representative State Farm Team Member

Location: Royal Oak, MI Compensation: $46,000$50,000 base salary + bonus & commissions (Total annual compensation: $50,000$60,000)

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance

About Us

At Michael Lantzy State Farm, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are a highly motivated, growth-oriented team that values a fun, energetic, and supportive work environment. Our office has been serving the community since 2011 and has earned numerous awards, including Chairman's Circle and Ambassador Travel.

Position Overview

Are you outgoing, customer-focused, and motivated to succeed? We're seeking a Licensed Insurance Agent to join our dynamic team. In this role, you'll work with both existing and prospective customers, providing prompt, courteous service and helping families secure the right insurance coverage. Your dedication to exceptional service will generate referrals and help us continue to grow.

Key Responsibilities

• Provide excellent, prompt, and friendly service to existing and prospective customers
• Build and maintain customer relationships; follow up as needed
• Educate customers about insurance options through needs-based reviews
• Respond to inquiries regarding coverage, policy changes, claims, billing, and more
• Conduct insurance and financial service reviews to ensure proper coverage

What We Offer

• Competitive base salary with bonus and commission opportunities
• Group Medical, Dental, and Vision insurance
• Paid holidays and paid vacation
• Fast-paced, fun, and supportive team environment
• Opportunities for growth and advancement within the agency

What We're Looking For

• State of Michigan Property & Casualty and Life & Health insurance licenses (required)
• Excellent interpersonal, verbal, and written communication skills
• Strong organizational skills and attention to detail
• Proficiency with computers and Windows applications
• Ability to multi-task and work effectively in a team environment
• People-oriented, positive attitude, and self-motivated

Join Our Team!

If you're looking for a careernot just a joband want to work with a team that supports your personal and professional growth, we want to hear from you! Please complete our application and we'll follow up with next steps.

Company Website: Compensation: $50,000.00 - $60,000.00 per year

Do you want to work with someone who will help you achieve YOUR goals?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Royal Oak.
• I have been a State Farm agent since 2011.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• We currently have 11 team members at our agency.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Bronze Tablet, and New Agent Program Qualifier

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.