Advanced Practitioner Clinical Lead - Limited X-Ray

Company Description University of Maryland Urgent Care, a proud member of the University of Maryland Medical System, is committed to delivering compassionate, high-quality, and patient-centered care to individuals and families across the communities we serve. We are transforming healthcare delivery through convenient, accessible, and affordable services for a wide range of non-emergency illnesses and injuries. With multiple locations across Maryland, UM Urgent Care is recognized for its exceptional patient experience, clinical excellence, outstanding organizational culture, commitment to work‑life balance, and unwavering dedication to improving the everyday health of our communities. Job Description Performs direct patient care and limited x‑ray studies for patients, directly supervises assigned advanced practice providers (nurse practitioners and physician assistants). Oversees the clinical care delivery provided by the APPs to ensure high‑quality, safe patient care, focused on achieving an outstanding patient experience and patient satisfaction outcomes. Serves as a clinical leader, collaborating closely with the Regional Medical Director (RMD) and CMO in the processes of procurement of new providers including provider onboarding, engagement, training, and role‑modeling clinical excellence. Primary Responsibilities The following statements describe the general nature and level of work performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed. Provides supervision to APP direct reports, completing routine performance reviews (including coaching providers in areas where improvement is required), chart reviews, attendance at quarterly meetings, active, ongoing provider engagement, mentorship with a focus on continuous performance improvement. Creates and delivers performance improvement plans and corrective actions with leadership review. Completes new provider candidate interviews and participates in candidate selection with support of the RMD. Supports center‑level clinical responsibilities pertaining to providers; ensures charts are completed and signed‑off timely, final laboratory results are resolved, work‑queues cleared, patient messages answered, and X‑rays signed off. Oversees clinical care best practices implementation. Aligns with CMO and RMD measuring quality and safety metrics including the reporting of identified clinical outcomes. Collaborates effectively with the CMO and RMD in the development and integration of new clinical initiatives. Supports new provider onboarding and training: EHR competencies, clinical and patient experience best practices, EHS clinical practice (i.e. pre‑operative physicals, worker’s comp), and safety practices. In collaboration with operational leadership, CMO and RMD supports the patient experience training program for assigned providers and dedicated centers. Leads weekly safety huddles and monthly provider clinical case review sessions. Participates in weekly market medical/provider leadership meetings with CMO and RMD, reviews policies, procedures, and process improvement initiatives on an ongoing basis. Reviews and resolves low to moderate complexity patient complaints where standard of care is met. Reports instances where standard of care is not met to the RMD for review. Champions patient and teammate safety, identifies risks in processes and takes action to mitigate and report findings. Supports UMUC clinical committees: medical therapeutics and supplies committees. Supports provider engagement and team‑building activities. Prepares the radiology suite, equipment, and materials as necessary. Prepares pediatric and adult patients for x‑ray studies. LXMO will keep the patient informed on the process and will complete the image capture in a proficient and professional manner. Not authorized to perform studies on hips, pelvis and facial bones. Performs other duties as assigned. Education & Experience - Required Graduation from a Nurse Practitioner or Physician Assistant educational program approved by the State Board of Licensing or found by the Board to be substantially equivalent to the programs in Maryland required. Maintains active unrestricted NP or PAC medical license in good standing in the state of Maryland. Minimum one year of clinical experience as an advanced practice provider: emergency medicine, urgent care medicine, family practice, or internal medicine preferred. Current BLS certification or obtained prior to providing direct patient care is required. Maintains active, unrestricted DEA license and CDS. Graduation from an approved Limited Scope X‑ray Operator program is required. Knowledge, Skills, & Abilities Candidates for the Advanced Practitioner Clinical Lead position must have an exemplary record, demonstrating consistent clinical and patient experience excellence. In good standing with the organization – no current disciplinary actions. Advanced communication and organizational leadership skills including use of technology to facilitate communications. Additional Information At the start of employment, we provide side‑by‑side clinical training shifts to ensure new providers develop the hands‑on procedural skills, core clinical knowledge, and EHR proficiency needed for success. Ongoing support is available at all times, with APP and physician leadership accessible by phone during all operating hours, ensuring providers are never without guidance when needed. Compensation Pay Range: $57.00 – $80.84 All your information will be kept confidential according to EEO guidelines. 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