Accounts Receivable Clerk I

Accounts Receivable Clerk I

The Accounts Receivable Clerk I is responsible for assistance with Bursar Office daily functions, to include; cash receipting, data entry, student account analysis, counter and phone assistance and other related activities in the Bursar's Office/Accounts Receivable department(s).

Description of Duties:

1. Provides front-line customer service in-person and via phone.
2. Performs cash receipting functions.
3. Balances cashier session at end of shift.
4. Analyzes student accounts and authorizes late fees and holds.
5. Investigates student account complaints.
6. Maintains confidentiality and security of student records and information at all times.
7. Applies miscellaneous charges to student account, as needed.
8. Assists with reviewing, scanning, and indexing electronic documents

Description of Other Duties:

1. Assists with the student refund process.
2. Assists in the preparation of bulk mailings.
3. Assists with periodic special projects.
4. Performs other job-related duties as assigned.

Education & Experience:

1. High school diploma or recognized equivalent required.
2. Two years' work experience in accounting or accounts receivable/collection office situation preferred.
3. Computer experience including an accounting system and spreadsheets required.
4. Demonstrated ability to work with confidential matters and records.
5. Excellent customer service skills required.
6. Ability and desire to work with students and the public in general.
7. Demonstrated ability to organize workload and follow through on assignments with minimal supervision.

Supplemental Information:

1. Demonstrates BHC core values.
2. Accuracy and efficiency of work.
3. Providing quality customer service.
4. Working as a team player.
5. Works directly with the Bursar Office Manager.
6. Works directly with staff in Bursar's office, student services, Financial Aid, and bookstore.
7. Works cooperatively with staff and faculty college wide.
8. Works cooperatively with students and the general public.