Network Technician

Job Title

Responsibilities:

• Familiarity with wired and wireless network architecture.
• Configuration of network switches, routers, SDWAN, etc.
• Troubleshooting LAN/WAN infrastructure.
• Maintain and upgrade network cabling within the Data Center and building cabinets.
• End user support and customer service experience.
• Experience with Windows 10 and 11 deployment and troubleshooting.
• Printers, Scanners, Label Printers.
• Office 365, SharePoint.
• Manage requests and incidents within a service desk tool.
• Operating System Windows Server 2016 – 2022.
• Administering sharing and folder privileges.
• Racking, cabling, and commissioning servers.
• Backup and storage.
• Server monitoring and optimization.
• General familiarity with firewall technology, configuration, rules, etc.
• Experience working in DMZ and Process Control Networks.

Qualifications:

• Required to work with vendors, end users, and project teams and takes direction from the Site IT Lead to create new and support existing network solutions across the site.
• Evaluate new technologies by working with IT architects and service providers to create standards and solutions in the infrastructure space.
• Understands key components, primarily of IT network, but also some server and PC devices.
• Capable of manufacturing system integration, including design, build, and implementation of manufacturing IT network infrastructure.
• This job may include knowledge of or experience with web services, database administration, midrange, personal computing, telecommunications, and mobility.
• Support of general purpose and manufacturing business network systems site-wide.
• Support of network security and business infrastructure for the facility.
• Bridges the gap between DuPont's in-house knowledge and remote support teams.
• Requires knowledge of Active Directory, Domain Controllers, and Process Control Networks.
• Requires strong communication and troubleshooting capabilities.

Must Haves:

• Bachelor's degree or equivalent required.
• Minimum 6+ years of professional experience required.
• Experience working with IT architects and service providers to create standards and solutions in the infrastructure space.
• Experience with IT networks, Servers, and PC devices.
• Experience with manufacturing system integration, including design, build, and implementation of manufacturing IT network infrastructure.
• Experience with Windows 10 and 11 deployment and troubleshooting.
• Experience with Printers, Scanners, Label Printers.

Nice to Haves:

• Familiarity with wired and wireless network architecture.
• Knowledge of or experience with web services, database administration, midrange, personal computing, telecommunications, and mobility.
• Knowledge of Active Directory, Domain Controllers, and Process Control Networks.