Senior Manager Specimen Management

The Specimen Management Sr. Manager plays a key role in the overall Specimen Management organization (including Accessioning, Tech Ops, Referrals, and Maxi) to process specimens and on-time hand off to internal customers and with focus on quality, compliance, and productivity. The incumbent will own and ensure adequate workflow of specimens from sample of drop off through the time of transfer to the testing areas. The role is responsible for monitoring performance metrics across all areas, managing priorities, ensuring effective communications between all area leaders through various daily management mechanisms, ensuring timely escalation in case of equipment downtime, and detecting and communicating potential cost saving ideas or process improvements. The ideal candidate must have strong people leadership skills, robust problem-solving experience within a fast-paced setting, data-based decision-making abilities, and be highly organized. Additionally, the candidate must ensure maintenance of a safe, ergonomically sound, professional environment. Internal Tittle: Mgr, Laboratory - Sr. Responsibilities Management of functional metrics performance such as Employee Engagement / Quality / Delivery / Costs Champions value improvement projects Must have the mental alertness and high energy required to appropriately perform the job. The ability to effectively work with other departments to resolve problems. Must have interpersonal skills to gain cooperation with otherdepartments andfoster continuous improvements. Demonstrate excellentorganizational, communication, and interpersonal skills, andis able tomanage client concerns, technical department and employees in a professional manner. Make independent decisions andexerciseconsistent sound judgment. Capable of handling multiple priorities in ahigh-volumesetting. Able to organize and lead projects within the work group and with cross functional groups. Required to give presentations and speak in front of groups. Qualifications Skills and Competencies: Proven people and project leadership skills Must be detail and quality oriented and data driven Ability to work independently, as well as multi-task as necessary Demonstrated knowledge of Lean Methodologies / Tools including problem solving - Highly desirable Experience working in a regulated industry - Highly desirable Strong performance management and people development experience Must have high energy and positivity to drive the team through issues if they occur. Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook). Desirable - Power BI Servant Leader with excellent communication & listening skills Coaching / mentor demeanor Strong cross-functional collaborator and interpersonal skills Highly self-driven / motivated Excellent listening skills Bias to results / Change agent Leadership Behaviors: Servant Leader with excellent communication & listening skills Coaching / mentor demeanor Strong cross-functional collaborator and interpersonal skills Highly self-driven / motivated Excellent listening skills Bias to results / Change agent Requirements: Bachelors Degree in a Science or Engineering discipline / Operations Management / or relevant field Minimum 5 years of experience in a leadership role Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. #J-18808-Ljbffr Quest Diagnostics Incorporated