Sr. Manager, Talent Acquisition

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary

This job leads the direction and execution of the organization's recruitment processes. They drive efforts to optimize and streamline operations, ensuring efficiency and scalability. This job involves developing and implementing innovative strategies to attract top talent, enhancing the candidate experience, and recognizing the broader impact on other business areas. The Senior Manager analyzes data from multiple sources to make informed decisions, effectively communicating complex information and presenting various options. They utilize best practices and knowledge of industry trends to continuously improve Talent Acquisition services. Collaboration with senior leaders, peers, and internal partners is essential, and they manage large-scale projects and cross-functional initiatives to support the organization's growth and success

Job Description

Essential Responsibilities

• Leads large and complex cross-functional and cross-organizational recruiting projects and programs with high visibility
• Designs, evaluates, and selects process and service improvements based on thorough understanding of business needs and industry trends
• Develops new procedures, processes, and standards for Talent Acquisition to improve operating effectiveness, creating better candidate experience and efficiency in recruiting process
• Identifies and resolves unique situations of substantial significance, requiring conceptual and creative thinking to develop solutions to complex problems with broad impact on the business; appropriately challenges the status quo with solutions
• Leverages knowledge of external trends and evolving practices to guide decisions and make recommendations on how trends may be operationalized at PayPal
• Viewed as a key advisor and influencer of overall Talent Acquisition strategy
• Strong influence on how PayPal identifies and invests in talent pipeline
• Proactively identifies and participates in the resolution of complex problems that impact the direction of PayPal’s talent pipeline and candidate experience
• Develops and delivers innovative strategies that benefit hiring managers
• Leads major projects which impact Talent Acquisition or assigned business unit
• Collaborates with customers, peers, account leaders and internal and external partners

Minimum Qualifications

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications

About the role

We’re looking for a Senior Manager, Engineering Recruiting to lead a team of recruiters supporting our Engineering organization. You will translate business priorities into recruiting plans, develop a strong team, and partner with Engineering leaders to hire the technical talent their organizations need.

This role requires someone who can move between strategy and execution: advising leaders on hiring priorities, coaching recruiters through complex searches, and addressing the issues that affect hiring results. You will bring sound judgment, technical recruiting expertise, and the ability to build productive partnerships across a complex organization.

What you’ll do

• Lead and develop the team. Set clear expectations, provide regular coaching and feedback, and hold recruiters accountable for search quality, stakeholder partnership, candidate experience, and results. Build their ability to advise hiring managers and independently manage challenging searches.
• Own recruiting delivery for your Engineering portfolio. Translate approved hiring plans into recruiting priorities, allocate team capacity based on role complexity and business needs, and adjust plans as priorities change.
• Advise Engineering leaders. Build trusted relationships with senior leaders and hiring managers. Bring market insight and recruiting data to discussions about talent availability, role requirements, location, compensation, and hiring timelines. Challenge assumptions and recommend practical tradeoffs.
• Guide technical search strategy. Help recruiters and sourcing partners develop targeted approaches for specialized and difficult-to-fill roles. Ensure searches reflect the skills, experience, and scope each team needs.
• Strengthen hiring decisions. Partner with hiring managers to define clear role requirements, establish consistent evaluation criteria, and prepare interview teams to assess candidates effectively. Address unclear expectations or conflicting feedback that slows decisions.
• Use data to improve results. Review pipeline health, conversion rates, time in stage, offer acceptance, and recruiter capacity. Identify the causes of hiring challenges and take focused action with the appropriate partners.
• Support candidate engagement and closing. Coach recruiters on communicating the opportunity, understanding candidate motivations, and building thoughtful closing strategies. Engage directly when leadership involvement can help move a critical search forward.
• Improve how the team operates. Address recurring issues within your portfolio and partner with Recruiting Operations, People Business Partners, Compensation, and recruiting leadership on improvements that require broader coordination.

What you’ll bring

• Substantial experience in technical recruiting, including direct people leadership and responsibility for hiring across multiple Engineering teams.
• A strong record of developing recruiters, managing performance, and building teams that deliver consistent results.
• Experience recruiting across a range of engineering disciplines and levels, including senior and specialized technical positions.
• The ability to earn credibility with senior Engineering leaders, influence decisions, and navigate competing priorities.
• Strong judgment in assessing search progress, diagnosing problems, and deciding when to intervene or escalate.
• Experience using recruiting data and talent market insights to guide decisions and communicate realistic expectations.
• Clear, direct communication and the ability to make complex hiring issues understandable and actionable.
• A commitment to fair, consistent assessment and a thoughtful experience for every candidate.

What success looks like

Your team understands its priorities, grows in capability, and delivers against agreed hiring plans. Engineering leaders have a clear view of progress and trust your advice. Hiring decisions are timely and well supported, and candidates experience a process that is organized, respectful, and clear.

Subsidiary

PayPal

Travel Percent

0

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range

• San Jose, California: ($143,500.00 - $212,850.00 Annually)

Additional Location(s) | Pay Range

• Chicago, Illinois: ($130,500.00 - $193,600.00 Annually)
• Austin, Texas: ($130,500.00 - $193,600.00 Annually)

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io.

Belonging at PayPal

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.