Lead Service Technician -HVACR

Job Description

Job Description

About Us

At SRV Refrigeration, we’re built on precision, performance, and people. Founded just three years ago, we’ve grown from a small, local operation into a trusted refrigeration partner serving clients across seven states—a testament to our dedication, craftsmanship, and commitment to doing the job right the first time.

At SRV Refrigeration, we believe excellence is built through consistency, communication, and care. From large-scale facilities to local businesses, every project is treated with the same level of urgency and professionalism.

Position Summary

Step into a leadership role where your expertise drives performance. We are seeking a Lead Commercial Refrigeration Technician with proven experience in rack systems and supermarket refrigeration to oversee field operations, support technicians, and ensure top-tier service delivery.

• Minimum 5+ years of management and operational experience in service, maintenance, or field operations.
• Strong background with rack systems and supermarket refrigeration (required)
• Proven background as a senior or lead technician with hands-on technical expertise.
• Strong leadership, communication, and organizational skills.
• EPA Universal Certification required
• Valid driver’s license and clean driving record.
• Ability to lead by example with integrity, accountability, and professionalism.

Responsibilities

• Supervise, mentor, and support service technicians, fostering a culture of accountability and teamwork.
• Oversee daily schedules, work assignments, and field performance to ensure timely and accurate completion of service calls.
• Diagnose and repair complex rack refrigeration systems
• Oversee service calls for grocery stores, cold storage, and large commercial systems
• Conduct regular team meetings and one-on-one coaching sessions to address training needs and performance goals.
• Coordinate with dispatch, parts, and administrative teams to ensure efficient service delivery.
• Perform and oversee complex repairs, maintenance, and troubleshooting on commercial or industrial systems (HVAC, refrigeration, or mechanical).
• Serve as the lead technician for escalated or critical service calls requiring advanced diagnostic skills.
• Conduct field inspections and verify service quality, accuracy, and compliance.
• Review and approve technician timesheets, work orders, and service documentation.
• Collaborate with management on staffing needs, performance evaluations, and training initiatives.
• Contribute to operational planning, including forecasting, scheduling, and resource optimization.

What we offer:

• Health, Dental & Vision Insurance Comprehensive coverage options to keep you and your family healthy.
• Paid Time Off (PTO) Earn time to recharge and spend with the people who matter most.
• Paid Holidays Enjoy well-deserved time off on recognized holidays throughout the year.
• 401(k) Retirement Plan Helping you plan for your future with company-supported savings.
• Company Vehicle and Gas Card Reliable transportation for field technicians and leads.
• Company-Provided Uniforms & Tools Look professional and stay equipped for success.
• Career Advancement Opportunities We promote from within and invest in your long-term growth.
• Stability- We focus on providing steady, year-round work and have structured our operations to support long-term employee stability.
• $2,000 Sign-on Bonus
• Referral Program- Earn by referring qualified team members

Why Join Us?

This is more than a technician role—you’ll play a critical part in shaping team success, improving performance, and leading high-impact projects. If you’re ready to lead from the front and take ownership of complex refrigeration systems, we want to hear from you.

Apply today and lead the next level of refrigeration excellence.