HR Receptionist (7:30am-4:30pm, Monday-Friday)

Location

NV-Reno

Classification

Full-Time

Job Summary

The Human Resources Receptionist is responsible for handling all clerical and administrative responsibilities for the Barnes & Noble Distribution Center located in Reno, NV; including supporting both the recruiting and employee activities duties as assigned. This position is responsible for greeting visitors, handling the phone switchboard for the Barnes & Noble Reno Distribution Center, providing excellent customer service to all visitors and employees, and providing administrative support to the Human Resources department.

Pay Range: $18.00/hr to $19.50/hr (Depends on Experience)

Benefits for those scheduled to work 30 hours or more benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement. All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefit may vary depending on location/state regulations. More information can be received by the recruiter or Human Resources.

What You Do

What You Do

• Open phone lines in the morning at 7:30am.
• Greet employees and visitors in a friendly and professional manner, provide an identification badge, and have them sign in and out.
• Answer incoming calls to the Reno Distribution Center facility, gauges caller’s needs and routes calls to the appropriate parties.
• Ensure accurate, up-to-date information for Reno Distribution Center phone directories and contact lists.
• Report call outs/interview cancelations to Operation’s management team and HR Team
• Maintain accurate readings for the postage stamp meter.
• Support all HR related engagement activities.
• Update in-house television monitors and employee informational boards with all company related news.
• Sign for all incoming packages coming into the reception area.
• Distribute all incoming mail.
• Support the HR team with various projects as needed inclusive of peak season hiring, employee activities, etc.
• Provide general information to our booksellers
• Provide support in our New Hire Orientation

Knowledge & Experience

Knowledge and Experience

• High school diploma or equivalent.
• 1–2 years of office experience, or relevant experience that involves strong administrative/organizational skills and the ability to organize, plan and prioritize workload.
• Prior experience in a fast-paced work environment a plus.
• Excellent interpersonal, verbal, and written communication skills with all levels of employees and management.
• Ability to work independently and as a member of a larger team.
• Ability to maintain confidentiality/discretion in all workplace and HR matters.
• Strong knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
• Able to work Monday to Friday (7:30am-4:30pm) with additional hours as needed.
• Bilingual English/Spanish a plus but not required.

Expected Behaviors

• Understand the business goals and how they apply to each area.
• Customer service focused and passionate about the employee experience.
• Comfortable with ambiguity and makes excellent people decisions.
• Anticipate issues and is a problem solver.
• Collaborative and considerate.
• Results driven.
• Adaptable, positive, and proactive.
• Detail-oriented.
• Act with a sense of urgency.
• Confident to establish credibility.
• Reactive and balanced.
• Discrete and unbiased.
• Is learning agile.
• Act with respect and kindness.
• Is comfortable with change.
• Manages time efficiently and effectively.