Registered Nurse - International Clinical Program Coord - 8 Hour Days

International Clinical Coordinator Responsibilities The International Clinical Coordinator provides vital education and information on available clinical options, the informed decision-making process, and realistic goal setting to empower the patient/caregiver to actively participate in their plan of care. They establish and coordinate an encouraging care plan with goals and interventions based upon treatment and individual patient/caregiver needs, preferences, beliefs and values. The Coordinator participates in patient services performance improvement as well as business development initiatives. Works in concert with CSI staff, other CSMC departments (both medical and administrative), outside referral agencies/companies and guarantors to optimize the patient experience and business health. Works with a team to implement all steps needed for intake and coordination of international patients (from initial contact through completion of all medical services). The workflow includes triage, request for medical documentation and presentation to specialists based on diagnosis, establishing a plan of care, working with finance to create a self‑pay estimate or with international insurance to verify benefits/obtain authorization, visa support, scheduling, concierge services (providing information about local accommodations/tourist activities), and participating in discharge planning/transition of care back to the home country. Interacts with internal and external entities such as embassies, physicians/CS departments, insurance, and referral agencies. Serves as a resource for questions, concerns, and complaints throughout the patient’s medical journey, ensuring all clinical and non‑clinical needs are met. Establishes and revises the plan of care for appropriateness on an ongoing and timely basis as advised by the patient’s care team. Assists in the development of a comprehensive diagnostic/treatment plan related to the patient's needs, through interdisciplinary input and weekly meetings. Actively participates in patient services, quality, and business development initiatives. Works with a team to monitor Key Performance Indicators and achieve targets as well as support business development initiatives. Qualifications Education Bachelor's Degree – Bachelor of Science, Nursing (minimum) Master's Degree – Master of Science, Nursing (preferred) Experience 3 years experience in an acute care setting (transplant, cancer, breast, pre‑natal); preferred experience with program development and implementation of navigator programs (minimum) Licenses and Certifications RN State License – Registered Nurse (minimum at hire) ANCC Specialty Certification – professional certification in area of specialty (minimum 1 year) #J-18808-Ljbffr Cedars-Sinai