IT Physician Liaison

The Information Technology Physician Liaison is a subject matter expert working with providers to optimize use of electronic health record (EHR) and other clinical technologies. Providing ongoing and just-in-time Epic clinical training and associated support so that clinicians have a detailed understanding of the application. Advocating system changes that enhance clinical usage, provide business value and align with TCHHN goals. Triaging, troubleshooting and problem resolution for the IT systems. Assessing and evaluating incoming provider calls, taking prompt action to resolve the issue. Requirements Entry level clinical degree required (RN, PT, OT, ST, etc.) 1 year minimum clinical/education experience strongly preferred Strong understanding of clinical workflows across inpatient and/or ambulatory settings Ability to translate clinical needs into technology solutions Experience with or ability to learn Electronic Health Record (EHR) systems Experience with or ability to learn Ticketing and issue management systems Experience with or ability to learn Clinical communication and secure messaging tools Experience with or ability to learn Speech recognition / voice-to-text solutions Experience with or ability to learn Ambient documentation technologies Experience with or ability to learn Generative artificial intelligence Experience with or ability to learn Clinical decision support and analytics tools Experience with or ability to learn Scheduling and call routing / dialing systems Experience with or ability to learn Remote support tools and virtual support workflows Strong problem-solving and critical thinking ability Clear, concise communication with clinicians and leadership Ability to work under pressure and manage multiple requests simultaneously Ability to build trust with providers and staff Skilled in teaching, coaching, and influencing behavior change Comfortable supporting clinicians with varying levels of technical proficiency. Core Competencies Demonstrates expertise in optimizing Electronic Health Record (EHR) systems and clinical technologies, with a strong ability to translate clinical needs into effective technology solutions. Proficient in providing training and support to clinicians while managing multiple requests and fostering trust with healthcare providers. Highest-signal resume keywords Electronic Health Record (EHR) Systems Clinical Workflows Problem-Solving Clear Communication Clinical Training ATS Optimization Keywords Hard Skills Clinical Degree Clinical Education Experience Understanding of Clinical Workflows Technology Solutions Translation Ticketing Systems Clinical Communication Tools Speech Recognition Solutions Ambient Documentation Technologies Generative Artificial Intelligence Clinical Decision Support Tools Soft Skills Problem-Solving Ability Critical Thinking Clear Communication Trust Building Teaching and Coaching Skills Industry Keywords Clinical Liaison Healthcare Technology Inpatient Settings Ambulatory Settings Virtual Support Workflows Tools & Technologies EHR Systems Ticketing Systems Secure Messaging Tools Voice-to-Text Solutions Remote Support Tools #J-18808-Ljbffr Jobtailor