Senior Specialist, Order to Cash - OtC Operations

Manage and optimize the end-to-end order to cash process for US Market Access Operations Oversee order management, invoicing, collections, and cash application in coordination with 3PL providers Ensure timely and accurate processing of customer orders, invoices, and returns Work with 3PL partners to manage inventory and fulfillment Manage accounts receivable, monitor aging reports, and follow up on outstanding payments Maintain relationships with customers, internal stakeholders, and 3PL partners Resolve issues and collaborate with closely related teams Perform monthly audit responsibilities with finance partners Analyze processes and identify improvement opportunities Apply DSCSA knowledge to customer requests, product launches, and required documentation such as HDA forms Ensure compliance with company policies, procedures, regulatory requirements, and 3PL agreements Collaborate cross-functionally to optimize the order to cash cycle and enhance customer satisfaction Requirements Bachelor’s degree in Finance, Accounting, Business Administration, Supply Chain Management, or related field At least 5 years of experience in order to cash, accounts receivable, or related roles Experience managing 3PL partnerships Strong understanding of order to cash processes, 3PL integration, DSCSA (Drug Supply Chain Security Act), and best practices Excellent analytical, problem-solving, and organizational skills Strong communication and interpersonal skills Proficiency in ERP systems, 3PL management systems, and Microsoft Office Suite, particularly Excel Ability to work independently and as part of a team Experience with wholesaler/distributors and specialty pharmacies is highly desirable Order to Cash experience with customers is desirable Working knowledge of DSCSA policies/procedures is desirable Must be a US or Puerto Rico resident No visa sponsorship Must satisfy applicable travel and credentialing requirements, including associated vaccination prerequisites Core Competencies Demonstrates expertise in managing the end-to-end order to cash process, including accounts receivable and 3PL partnerships, while ensuring compliance with regulatory requirements such as DSCSA. Strong analytical and problem-solving skills are essential for optimizing processes and enhancing customer satisfaction. Highest-signal resume keywords Order To Cash Management Accounts Receivable 3PL Partnership Management DSCSA Compliance ERP Systems Proficiency ATS Optimization Keywords Hard Skills Order To Cash Processes Accounts Receivable Management 3PL Integration DSCSA Knowledge Analytical Skills Problem-Solving Skills Organizational Skills Microsoft Excel Proficiency Inventory Management Invoicing Soft Skills Strong Communication Skills Interpersonal Skills Team Collaboration Independence Industry Keywords Finance Accounting Business Administration Supply Chain Management Wholesaler/Distributors Specialty Pharmacies Tools & Technologies ERP Systems 3PL Management Systems Microsoft Office Suite #J-18808-Ljbffr Jobtailor