Office Manager / Creative Admin

Assistant Office ManagerThe Assistant Office Manager supports daily office and financial operations to ensure accuracy, efficiency, and compliance with company standards. This role provides leadership and coaching to office staff, oversees key processes including accounts payable, accounts receivable, deposits, claims, and inventory controls, and drives continuous process improvement. The Assistant Office Manager serves as acting Office Manager in their absence and supports overall operational effectiveness, including flexibility to meet business needs and performs other duties as assigned.Key Outcomes:Execute daily office financial operations accurately and on time, including accounts payable, accounts receivable, deposits, invoicing, credits, and claimsMonitor outstanding accounts and financial transactions to ensure company obligations and performance expectations are consistently metAssist and oversee cycle count processes to ensure accuracy, adherence to schedule, and with full system integrityLead, coach, and develop staff to strengthen performance and engagement, including conducting semi-annual performance reviewsEvaluate, improve, and implement operational processes to increase efficiency, accuracy, and overall effectivenessMaintain and update Standard Operating Procedures (SOPs) to ensure they are current, clearly documented, and support consistent, scalable operationsEnsure inventory and operational records remain accurate, reliable, and up to dateResolve customer inquiries and concerns professionally and in a timely mannerAssume duties of Office Manager in his/her absence and ensure office operations continue seamlesslySupport business needs through schedule flexibility, including working occasional Saturdays when requiredQualifications:Education:High school graduate or equivalentWork Experience:Three years of administrative, office management, or accounting support experience in a fast-paced office or operational environmentExperience with accounts payable/receivable, basic bookkeeping, or financial recordkeepingExperience supporting or supervising staff, including training and mentoring team members preferredExperience using business systems (inventory management systems, ERP systems) preferredExperience identifying process inefficiencies and implementing improvements preferredSkills:Strong written and verbal communication skillsExcellent customer service and relationship-building skillsAbility to work efficiently in a fast-paced environment while maintaining accuracy and attention to detailAbility to analyze existing processes, understand desired outcomes, and recommend or implement improvements to increase efficiency and effectivenessAbility to train, mentor, and support the development of team membersUnderstanding of generally accepted bookkeeping practices preferredProficient in Microsoft Office applications, including Word and ExcelComfortable using computers, business software, and office technologyCompetencies:LeadershipTeam BuildingAnalyticalDetail OrientedCustomer SavvyOrganizational SkillsOral and Written SkillsAbility to Manage Multiple DeadlinesLicenses and Certifications:Valid Driver's License preferredPay Range: $64,200.00 - $97,640.00 per year