Inside Sales Supervisor

Inside Sales Supervisor

At MiniMed, we're on a mission to transform diabetes care through innovation, and we need a leader who can inspire a high performing inside sales team to carry that mission forward every single day. We're seeking a dynamic, experienced Inside Sales Supervisor to manage a team of Diabetes Inside Sales Reps. This isn't just a sales leadership role it's a chance to build a team that changes lives. As an Inside Sales Supervisor, you'll lead and mentor a team of Diabetes Inside Sales Representatives, driving execution across sales processes, business development initiatives, and product-specific tactics in a regulated healthcare and medical device environment. You'll bring advanced sales knowledge and practical management expertise to coach your team through complex sales cycles, remove barriers to performance, and align team activity with broader organizational goals. With a strong understanding of how inside sales operations connect to the wider business, you'll collaborate cross-functionally to ensure your team is positioned for success and that every customer interaction reflects the quality and integrity that MiniMed is known for.

At MiniMed, you'll find more than a career you'll find a community of passionate professionals united by a shared purpose: helping people with diabetes live better, longer, fuller lives. We invest in our leaders, celebrate wins, and give you the autonomy to lead your team your way within a company that genuinely stands behind its people.

A Day in the Life

• Foster a work environment conducive to excellent sales performance, customer service, learning, teamwork, execution and accountability
• Maintain, analyze and distribute sales results and productivity metrics
• Establish exceptional relationships with field sales partners
• Deliver Action Plans to Director-level on how performance standards will be met
• Administer sales programs and other motivational tools to drive performance
• Ensure adequate staffing and responsiveness in all activities
• Facilitate team meetings to maintain communications, develop teamwork, identify roadblocks, implement improvements and drive results
• Coach team members to continuously improve sales skills, phone skills, communication, processing efficiency, and organizational skills to ensure effective team dynamics
• Mentor employees on teamwork, time/task management and career development

Responsibilities may include the following and other duties may be assigned.

• Remotely sells Medtronic's products and retains end-user patients within an assigned geographic area and/or specific customer accounts for pre-defined territory locations to achieve or exceed assigned sales goals.
• Identify, develop and close leads for the business and refer on internal leads when appropriate.
• Provides input on new markets, new product introductions, and existing products or supplies.
• Promotes and establishes education of the company's products and/or services.
• Manages and responds to customer concerns and problems.
• Arranges demonstration of products by field sales representatives.
• Assists the field sales representatives in the planning and execution of sales activities as well as providing on-going sales support including sales calls, data analysis, customer opportunities, and sales rep follow-up.

Minimum Requirements (Must Have)

• HS/GED + 8 years of relevant sales experience
• OR Associates + 6 years of relevant sales experience
• OR Bachelors + 4 years of relevant sales experience
• OR advanced degree with a minimum of 3 years of relevant sales experience.
• Requires practical sales, business development and management knowledge in leading and managing the execution of processes, projects and tactics for one or more products.

Nice to Have / Preferred

• Minimum of one (1) year supervisory / leadership experience directing and managing individuals or a team
• Previous experience leading and managing sales teams in a high-volume sales environment
• Knowledge and understanding of Diabetes and/or Durable Medical Equipment
• Proven success as an inside sales representative as measured by level of sales performance against established goals and objectives
• Demonstrated ability to effectively communicate with all levels of customers (both internal and external)
• Strong organizational skills, the ability to handle multiple priorities and demonstrated strong work ethic
• Demonstrated leadership skills, including the ability and proven success influencing and motivating others
• Strong personal computer skills and demonstrated proficiency with Microsoft Office software

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.

Salary ranges for U.S (excl. PR) locations (USD):$58,000.00 - $98,000.00

At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that "regular employees" refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.

For further details about our comprehensive benefits, we encourage you to visit the link below.

MiniMed Benefits Overview

About MiniMed

MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey when and how they need it. For more than 40 years, we've been committed to redefining what's possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it's needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.

Learn more about our business, and our mission here.

It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.