Call Center Supervisor
Renewal by Andersen | Esler Companies
Renewal by Andersen | Esler Companies is seeking a Call Center Supervisor to lead a high-energy team supporting our window and door replacement business. In this role, you will oversee inbound and outbound calls related to marketing campaigns, lead qualification, appointment setting, and customer care. You’ll manage daily staffing and scheduling, track KPIs, and coach agents to hit performance and quality targets. Partnering closely with sales, installation, and operations, you’ll help ensure a seamless customer experience while fostering a culture of accountability, learning, and growth. Strong call center and leadership experience required.
Vacancy posted 13 days ago
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