Program Coordinator I

Job Description The Integrated Duals Program Coordinator I supports care management activities by assistingassigned teams and ensuring timely service delivery and prompting continuity of care throughcoordinated outreach and engagement with members and providers. This role is responsible forconducting telephonic interactions, documenting service activities, and supporting coordinationfunctions that enhance member satisfaction. Program coordinators also contribute to coreoperations including intake, triage, scheduling coordination, provider and member engagement,centralized documentation, and escalations Skills and Requirements High school diploma or GEDStrong documentation/data-entry skillsGood communication and problem-solving skillsCustomer servicehealthcare experienceexperience communicating with patients/members and/or healthcare providersExperience working with diverse member populations We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to View email address on click.appcast.io. #J-18808-Ljbffr Insight Global