Field On-Call Technician

Job Description

Job Description

Field On-Call Technician

Job description:

We are looking for motivated, dependable insulation professionals to join our growing team as we expand our presence in the insulation industry. This position combines hands-on insulation installation with field support and quality control responsibilities.

Your Role

• Perform insulation removal and blow-in insulation installations, as well as radiant barrier installations.
• Respond to client complaints and service concerns when needed and visit job sites to assess and address issues.
• Serve as an on-call field representative to help resolve customer concerns and ensure projects are completed correctly.
• Visit job sites to check on crews and make sure work is being performed safely, professionally, and according to company standards.
• Inspect completed and ongoing work for quality, accuracy, and compliance with project requirements.
• Communicate with the Operations Manager, Office Manager, and Crew Leaders regarding upcoming projects, scheduling, job-site concerns, and customer feedback.
• Assist with troubleshooting and resolving installation issues in the field.
• Maintain a professional and positive relationship with clients, team members, and national customers.
• Work effectively in a team environment within a growing company that services a national client.

What We're Looking For

• Experience in insulation removal and installation is highly preferred.
• Experience with blow-in insulation and radiant barrier installation is a plus.
• Valid driver's license and reliable transportation.
• Strong communication and customer service skills.
• Ability to inspect job sites, identify problems, and communicate solutions effectively.
• Strong attention to detail and commitment to quality workmanship.
• High-performance attitude, self-motivation, and reliability.
• Punctual and dependable, with the ability to respond to on-call needs when required.
• Ability to follow instructions and company procedures.
• Comfortable working independently while also being part of a team.
• A forward-thinking mindset focused on growth, accountability, and results.
• Ability to represent the company professionally when visiting client locations and job sites.

What You'll Bring to the Team

The ideal candidate is someone who takes pride in their work, can identify problems before they become bigger issues, and is willing to step in and help wherever needed. You should be comfortable working in the field, communicating with customers and crews, and helping ensure every job meets our company's quality standards.

If you're dependable, motivated, experienced in insulation, and looking for an opportunity to grow with a company that is expanding its presence in the industry, we'd like to hear from you.

This role is not an office-based or IT-related position.

Must be able to drive and travel.