Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Office/Administration - Customer Service Support Lv1

Omni Inclusive

Customer Service Support

The primary purpose of this position is to acquire all necessary information from Business Unit (BU) customers in order to prepare and submit all export documentation, related to the ocean carriage, on all export shipments of client businesses. You will utilize outlined carrier processes and ensure loads are scheduled according to the order plan. This includes preparation and filing of paperwork to meet the export requirements that are set forth by regulatory agencies such as U.S. Customs and the U.S. Bureau of Census.

55% Export Documentation Instruction and Completion: Create, compile, execute, and ensure accuracy of bill of lading instructions for client BUs. This will include review of sales reports, new order forms, SAP information, EEI filing, Import ISF filing, coordination with import brokers, as well as meet and comply with necessary Letter of Credit requirements, to ensure that commodity loads are booked correctly. This also requires collaborating with other stakeholders and third party facilities to provide information required to complete the work.

15% Import Coordination: Ensure all regulatory regulations are met and that the broker is engaged for the clearance of the import cargo. Activities can include: Import ISF filing, coordination of import broker, communication with overseas business clients, facilitation of import delivery and communication with global tax and customs if the FDA is involved.

15% Customer Service/Problem Resolution: Management of Remedy Force and SAP data elements, problem resolution, as well as internal and external customer service.

10% Stakeholder Management: Communicating shipment details to necessary key stakeholders (i.e. Business Unit client load facility, end customers).

5% Other: Any other duties as assigned.

Required Qualifications:

  • High School Diploma/GED.
  • Minimum 1 year experience working in an office environment.
  • Written and verbal fluency in English.
  • Ability to work under pressure.
  • Flexibility and resiliency many of the tools used are unstable and will require multiple attempts to complete.
  • Adaptable to large open work environment.
  • Good organizational skills.
  • Very good understanding of United States and world geographies.
  • Willingness to work overtime as needed.
  • Ability to adapt and learn in a changing work environment and work with diverse teams globally.
  • Ability to manage multiple priorities and meet multiple deadlines.
  • Strong attention to detail.
  • Microsoft Office Suite experience including proficient in Excel.
  • Ability to work independently.
  • Ability to work in a team environment.
  • Demonstrated strong problem-solving.
  • Excellent communication and presentation skills both verbal and written.

Preferred Qualifications:

  • Associate's Degree OR High School Diploma/GED with 2 years' experience in Business, Logistics, Transportation and Supply Chain Management.
  • Experience in forwarding and/or customs clearance.
  • Knowledge of Incoterms.
  • Knowledge of SAP, AS 400 and GT Nexus.
  • Understanding of insurance and claims.
  • Analytic skills.
Omni Inclusive
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Office/Administration - Customer Service Support Lv1 in Wichita, KS vacancy
  •  ...selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling...  ...Intermediate skills in Microsoft Office products. Ability and knowledge of...  ...allows us to grow as individuals, and support each other as a team. Commitment... 
    Work at office
    Work experience placement
    Local area
    Shift work
    Afternoon shift

    Hendrick Automotive Group

    Wichita, KS
    4 days ago
  • $18.25 per hour

     ...not Spanish-language proficient are encouraged to apply on our Customer Service Representative job posting. NORC is seeking individuals to...  ...the NORC call center. Employees are required to report to the office daily. Ideal Candidate The ideal candidate for this role: has... 
    Work at office
    Hourly pay
    Part time
    Flexible hours
    Weekend work
    Afternoon shift

    NORC at the University of Chicago

    Wichita, KS
    4 days ago
  •  ...Customer Support Specialist The Customer Support Specialist performs and coordinates administrative activities as it pertains to customer requirements and needs. This role provides...  ...Customer driven focus Proficiency in Microsoft Office (specifically Excel) Strong... 
    Work at office

    Cox Machine, Inc.

    Wichita, KS
    1 day ago
  •  ...efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a team member with our...  ..., and friendly customer service. Service can include responding...  ...for advancement within my office. Training & development. Services... 
    Work at office
    Hourly pay
    For contractors

    State Farm Agent

    Wichita, KS
    1 day ago
  •  ...Specialist in our Business Office, you will be the first point...  ..., providing essential administrative support in a medical setting. Utilizing...  ...proficiency, and exceptional patient service, you will handle front desk...  ...in Microsoft Office, customer service, and multi-line... 
    Work at office
    Local area
    Monday to Friday

    West-Wichita-Family-Physicians,-PA

    Wichita, KS
    2 days ago
  • $30k - $65k

     ...efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Team Member with our...  ..., and friendly customer service. Service can include responding...  ...for advancement within my office Compensation: $30,000.00... 
    Work at office
    For contractors
    Relocation package

    State Farm

    Wichita, KS
    2 days ago
  •  ...Customer Service Representative RCB Bank has been a responsible employer since 1936, standing...  ...relationships with customers and supporting the branch in sales and service goals....  ...accommodation: This position is in an office environment within a climate-controlled... 
    Work at office
    Flexible hours

    RCB Bank

    Wichita, KS
    2 days ago
  • $17.89 per hour

     ...review the Appraiser’s Office Conflict of Interest...  ...5. This position supports the Sedgwick County Appraiser...  ..., and external customers while helping them understand...  ...a variety of customer service, records maintenance,...  ...customer service or administrative support experience in... 
    Work at office
    Hourly pay
    Full time
    Monday to Friday

    Sedgwick County

    Wichita, KS
    6 days ago
  • $15 per hour

     ...direct supervision Responsibilities: Place phone calls to customers to set appointments and answer questions Enter information...  ...bonuses Health insurance & 401(k) match available Easygoing office environment The Location: Mel Hambelton Ford is based in... 
    Work at office
    Hourly pay

    Mel Hambelton Ford

    Wichita, KS
    15 hours ago
  • $18 per hour

     ...Customer Service Representative Shift Available: Roughly 7:00 AM - 11:00 AM Responsibilities...  ...: Skillful in Microsoft Office Programs Excellent keyboarding skills...  ...position requires the ability to perform administrative and clerical tasks in an office and Service... 
    Work at office
    Weekly pay
    Part time
    Monday to Friday
    Shift work

    Dayton Freight

    Wichita, KS
    4 days ago
  • $20.75 - $23 per hour

     ...freight issues on a daily or weekly basis to Service Center management. Maintain a clean and organized OS&D area. Contact customers and coordinate delivery times to schedule...  ...feel or operate computers and other standard office equipment. The employee is occasionally required... 
    Work at office
    Part time
    Shift work

    Estes Express

    Wichita, KS
    4 days ago
  •  ...Overview At Speedy Cash, we’re more than a financial service provider; we’re a trusted ally for hard-working customers who are seeking quick and reliable financial...  ...enhance the customer experience. Maintain office security protocols and conduct proper opening and... 
    Work at office
    Full time
    Local area

    Community Choice Financial Family of Brands

    Wichita, KS
    13 days ago
  •  ...join us on our journey. With an office in Wichita & Hutchinson, KS...  ...offer flexible scheduling, a supportive work environment, and plenty...  ...Responsibilities: Forge enduring customer relationships and proactively...  ...tailored products and services to meet diverse customer needs... 
    Work at office
    Hourly pay
    For contractors
    Flexible hours

    Crystal McEachern Insurance Agency, Inc.

    Wichita, KS
    15 hours ago
  • $16 - $17 per hour

     ...Company Overview: Become a Customer Consent Specialist with Hotshot...  ...utility vegetation management services dedicated to ensuring the...  ...offered. Work locations will be supporting our team in and around Santa...  ...necessary software and Microsoft Office applications. Proficiency in... 
    Work at office
    Hourly pay
    Full time
    For contractors
    Remote work
    Monday to Friday

    GrabJobs

    Wichita, KS
    2 days ago
  •  ...Customer Service Representative MCI is one of the fastest-growing tech-enabled business services...  ..., providing friendly and professional support. Actively listen to customer concerns and...  ...20 WPM. Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).... 
    Work at office
    Full time
    Temporary work
    Casual work
    Local area
    Remote work

    MCI

    Wichita, KS
    4 days ago
  • $15.5 per hour

     ...NTT DATA Services strives to hire exceptional, innovative and passionate...  ...We are currently seeking a Customer Service Associate to join our...  ...~6 Months experience in an office environment ~6 Months...  ...must adhere to all technical support procedures and protocols.... 
    Work at office
    Permanent employment
    Temporary work
    Immediate start
    Remote work
    Work from home
    Relocation
    Monday to Friday
    Flexible hours
    Day shift

    NTT DATA

    Wichita, KS
    21 hours ago
  •  ...Customer Service Representative - Portal Operator Systems Integration, Inc. (SII) is a leading...  ...Representative (Portal Operator) to support a federal hotline operation. The Portal...  ...related to federal law enforcement or an Office of Inspector General. Ability to... 
    Work at office
    Contract work
    For contractors
    Monday to Friday

    Systems Integration, Inc. (SII)

    Wichita, KS
    15 hours ago
  • $60k - $114k

     ...Husch Blackwell LLP is a full-service litigation and business law...  ...the Firm’s General Counsel’s office. Recommends proposed transfers...  ...accompanied by the required supporting information and appropriate coding...  ...level of initiative. Strong customer service skills, able to... 
    Work at office
    Full time
    Temporary work
    Work experience placement
    Remote work
    Flexible hours
    Shift work

    GrabJobs

    Wichita, KS
    1 day ago
  •  ...Spanish Customer Service Representatives MCI is one of the fastest-growing...  ...and provide exceptional support to inbound callers. In this...  ...Basic proficiency in Microsoft Office Suite (Excel, Word,...  ...support, inside sales, chat, or administrative roles. Experience in state... 
    Work at office
    Local area
    Remote work

    MCI

    Wichita, KS
    4 days ago
  •  ...efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Team Member with our...  ..., and friendly customer service. Service can include responding...  ...potential/Opportunity for advancement within my office... 
    Work at office
    Relocation package

    Crystal McEachern - State Farm Agent

    Wichita, KS
    13 days ago
  •  ...Insurance Center, where we believe exceptional customer service is the cornerstone of everything we do!...  ...insurance solutions and a truly supportive experience. We're not just about...  ...Representative to join our close-knit office family. If you have a natural talent for... 
    Work at office
    Local area
    Flexible hours

    EIG Insurance Center

    Wichita, KS
    11 days ago
  •  ...Part-Time Customer Service Specialist Ferrellgas was recently recognized by Newsweek as one...  ...inbound and outbound communications. You'll support customers and work closely with...  ...customers. ~ Proficient in Microsoft Office including Excel, Word, and Access. ~... 
    Work at office
    Permanent employment
    Contract work
    Part time
    Live in
    Currently hiring
    Local area
    Work visa

    Ferrellgas

    Wichita, KS
    1 day ago
  • $35k - $45k

     ...Job Description Job Description Customer Service Representative Job Overview At Steve Pore Insurance, we believe that insurance is about...  ..., or ability to obtain. Strong comfort level with basic office software and digital record-keeping. Clear and warm verbal... 
    Work at office

    Steve Pore Insurance

    Wichita, KS
    24 days ago
  •  ...Customer Service Representative RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a...  ...without reasonable accommodation: This position is in an office environment within a climate-controlled facility, which may be... 
    Work at office
    Full time
    Monday to Friday
    Flexible hours

    RCB Bank

    Wichita, KS
    2 days ago
  •  ...Spanish Servicing Representative MCI is one of the fastest-growing...  ...countries. We deliver Customer Experience (CX), Business Process...  ...providing exceptional customer support and helping communities recover...  ...operates in a professional office environment. While performing... 
    Work at office
    Contract work
    Remote work
    Shift work

    MCI

    Wichita, KS
    15 hours ago
  •  ...Customer Service Representative Response Operator Systems Integration...  ...(Response Operator) to support contact center operations....  ...reporting, status updates, and administrative tasks as assigned. Qualifications...  ...Proficiency with Microsoft Office, online portals, email, and... 
    Work at office
    Contract work
    Monday to Friday

    Systems Integration, Inc. (SII)

    Wichita, KS
    15 hours ago
  •  ...Work remotely or from our Marshfield, WI office, with opportunities to start in our August...  ...: Delivers exceptional and consistent customer experiences by demonstrating excellence...  ...facilitating the processing of payments. Customer Service Representatives will work in a company... 
    Work at office
    Work experience placement
    Remote work
    Work from home
    Home office

    RevCycle Careers

    Wichita, KS
    13 days ago
  •  ...our team! With a team of best-in-class customer service experts, you will help to build and expand...  ...based in Wichita, Kansas, with 85 bank offices throughout Kansas, Missouri, Arkansas,...  ...to provide quality benefits that support the physical and financial well-being of... 
    Work at office
    Currently hiring
    Local area
    Flexible hours

    Equity Bank

    Wichita, KS
    15 hours ago
  •  ...Customer Service AgentMCI is one of the fastest-growing tech-enabled business...  ...the country to resolve support issues, sell new products...  ...Basic knowledge of Microsoft Office Suite (Excel, PowerPoint,...  ...sales, back-office, chat, or administrative support in a contact center... 
    Work at office
    Full time
    Temporary work
    Casual work
    Remote work

    MCI

    Wichita, KS
    3 hours ago
  • $65k - $75k

     ...this role is responsible for supporting the day-to-day accounting...  ...for nonpayment Research customer billing questions and resolve...  ...to provide finance related administrative support across the organization...  ...transportation ~ Coworking/Office Space Stipend for Remote... 
    Work at office
    Full time
    Remote work

    GrabJobs

    Wichita, KS
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Office/Administration - Customer Service Support Lv1. Be the first to apply!