Executive Director, Service Design & Experience Strategy
JPMorgan Chase & Co.
JPMorgan Chase & Co. seeks a Service Design Executive Director to shape future customer experiences through visionary service design leadership and strategic team development. In Consumer & Community Bank Design & Customer Experience, you will lead end-to-end experiences, develop and deliver service strategy plans, and align products with business goals and user needs while mentoring a diverse team toward excellence. #J-18808-Ljbffr JPMorgan Chase & Co.
- ...the forefront of user experience innovation, crafting extraordinary designs that resonate with a global... ...an Experience Design Executive Director in the ChaseAI team,... ...our organizational strategy. Your role involves setting... ...digital products and services Proven leadership in...Suggested
- ...most highly used digital experiences for cardmembers. You will lead the strategy and delivery of experiences... ...manage accounts, access servicing, and discover benefits.As a Executive director card account management... ...partnering across product, design, technology, data and...SuggestedWork visa
- User Experience Strategy Lead, Executive Director Locations 4 Chase Metrotech Ctr, Brooklyn, NY, 11245, US 880 Powder Mill Rd, Wilmington, DE, 19803,... ...the future of customer experiences through visionary service design leadership and strategic team development. As a...SuggestedFull timeShift work
$163.4k - $322.1k
...Summary Position Summary The Experience Design Strategy Manager is a client-facing consulting... ...digital product fluency, consulting execution, and Life Sciences commercial knowledge... ...Life Sciences clients across patient services, user engagement, and commercial operations...SuggestedLocal areaFlexible hours$90k - $120k
Agency:SnowJob Function:Data and AnalyticsJob Subfunction: Data Strategy and GovernanceJob Description:About the JobAs the Experience Design Strategy Supervisor, you will oversee product and service design and collaborate with cross-functional teams to create patient-centered...SuggestedFull timeWork at officeLocal area3 days per week$198.7k - $391.6k
Position Summary Life Sciences Experience Design Strategy Senior Manager Position Summary... ...strategy workstreams across patient services, customer engagement, and commercial... ...user insights into design strategies, executive recommendations, and roadmaps.Connect...Local areaFlexible hours- Help improve the experiences customers rely on every day by identifying... ...measurable outcomes.As an executive director cx strategy insights in Card and... ...marketing, operations and servicing, contact centers, data and... ..., and operating model design, including scalable planning...Work visa
$230k - $260k
...more time for their life’s work.About the Role:The CX Strategy & Ops Lead is responsible for designing & executing the customer support strategy to ensure that the company provides an exceptional customer experience at scale. As a strategic partner to CX Leadership, they...Local area- JPMorganChase is seeking a Product Manager to drive the strategy for Payments Sales experiences. The ideal candidate will leverage AI and analytics... ...Responsibilities include setting product vision, ensuring execution excellence, and developing product managers. Candidates...
- Marcus by Goldman Sachs, based in New York, seeks a strategic Vice President to own the Open Site strategy and digital experience function. You will define the vision, roadmap, and governance, partnering with Marketing, Product, Engineering, Analytics, Risk, Legal, and...
- CoLab, part of Publicis Groupe, seeks a Vice President of Brand Experience to lead media strategy for a high‑profile client account. You will guide senior client relationships, oversee holistic media plans across digital and traditional channels, and mentor a talented team...
- Omnicom Health Medical Communications in the New York area seeks a Vice President of Experience Strategy (Omnichannel) to lead integrated omnichannel programs for HCP, patient and stakeholder audiences. You will translate complex brand challenges into data-driven experience...
- ...Executive Director, Customer Engagement & Experience Marketing Community Lead About the Company Successful biotechnology... ...engagement and experience strategy, establishing experience standards... ...gaps, as well as shaping journey design and experience measures to...
- ...seeking Head of Employee Dining to lead strategy and execution of dining programs across US and... ...class café, coffee, catering, and pantry services, and partnering with cross-functional... ...service that enhances employee experience and workplace culture. #J-18808-Ljbffr...
- ...Executive Director, Patient Support Services About the Company Late-stage clinical biopharmaceutical... ...the strategic vision, design, and implementation of... ...of patient support strategies, establish external... ...to optimize the patient experience and address barriers to...
$140k - $175k
We’re looking for a Director to lead our Customer Experience Operations function. In this role, you’ll design and execute our customer operations strategy, ensuring we are set up for efficient and... ...passion for shaping high‑quality service delivery through innovation....Casual workWork at officeImmediate startRemote workFlexible hoursShift work- ...serve as a resource on energy strategy, procurement and... ...Procurement & Sustainable Operations Executive Director, on the Global Real Estate... ...programs and initiatives designed to minimize the firm’s operational... ...10+ years of leadership experience in energy and...Temporary work
- ...seeks a Vice President to own the vision and execution for traveler experience. You will partner with engineering, design, and analytics to ship end-to-end improvements... ...priorities with executive stakeholders. You will drive strategy, prioritization, and measurable outcomes...
- ...lives every year and experience the greatness of... ...delivering our programs and services in a culturally... ...team to drive UX design for all technology... ...the team. The Sr Director, User Experience Design... ...to develop and execute a comprehensive UX strategy that aligns with the...Temporary workRemote workWork from homeFlexible hours
- AlphaSense in New York is seeking a Director or Senior Director of Product Design to own the AI-native experience, leading the UX for an agentic, data-dense product. You... ...cross-functional stakeholders to align on strategy and impact. #J-18808-Ljbffr AlphaSense, Inc.Remote job
$153k - $273.46k
...Requisition ID #26WD100658Creative Director, Product & Experiences — Flow Studio (Remote)... ...moving social experiments designed to earn attention... ...campaign, channel, and brand strategy; this role brings the product... ...priorities, directing execution, mentoring contributors, and...Full timeFor contractorsImmediate startRemote work- Capital One is seeking a Product Design Director for Acquisitions within Core Card Experiences. You will lead a cross‑disciplinary design team, partner with research... ..., product and tech leadership, and define design strategy aligned to business objectives. The role spans...
$182.76k - $304.56k
...finding top talent for Digital and Technology teams. Director, User Experience - Design New York, NY, United States Full time Schedule $182,7... ...an enterprise leader who defines the user experience strategy and execution for online customer engagement across a broad portfolio...Full time$158.65k - $272.7k
...The Ordinary and NIOD, and BALMAIN Beauty.Description* Executive Director, Consumer Data Strategy & OperationsRole OverviewThe Executive Director,... ...to $272,700.00 (Depending on qualifications, skills, experience and/or budget), based on a 40 hour work week (range to...Local area$150 per hour
...is a leading full-service entertainment ,... ...connect audiences with experiences they love. Our... ...with customized strategies that deliver on-... ...Position: Creative Director, Experience... ...the importance of design and thrives in the... ...concept through execution to ensure creative...Work at officeLocal areaRemote workShift work$135k - $292k
...include education, work experience and certifications. In... ...on the real estate, design, construction and maintenance... ...a Principal Creative Director, Store Design, you... ...influencing executive leaders and cross-functional... ...guest insights, business strategy, and emerging retail...Full timeTemporary workWork experience placementOverseas- ...affiliate marketing channel as the Executive Director, Affiliate Marketing Strategy in Card Acquisition Marketing—... ...skillsBachelor’s degree9+ years of relevant experience in affiliate, performance, or... ...is a leading financial services firm, helping nearly half of America...Work visa
- Chase Card Services is seeking a visionary, commercially driven executive to drive the Authorized User (AU) business as a standalone... .... The next generation of AU experiences will be powered by a dynamic... ...servicing. You’ll shape the strategy from sizing the opportunity through...Work visa
- Chase Card Services is seeking a visionary, commercially driven executive to drive the Authorized User (AU) business as a standalone... .... The next generation of AU experiences will be powered by a dynamic... .... You’ll shape the multi-year strategy, define compelling value propositions...Work visa
- # Managing Director / Vice President, Alternatives Capital... ...capital raising and strategy for alternative... ...fund strategy, mandate design, and vehicle structuring... ...and owning go-to-market execution in partnership with... ...significant capital markets experience, strong investor...
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