District Manager

Job Description

Job Description

District Manager – Petro Serve USA

Location: Grand Forks Region – Multiple Store Locations
Pay: Competitive salary based on experience, plus performance incentive opportunities
Schedule: Full-Time

Join the Petro Serve USA Team

At Petro Serve USA, every employee plays an important role in our success. As a locally owned company rooted in the communities we serve, we are committed to exceptional customer service, developing our employees, and maintaining high standards throughout our store locations.

We are looking for a hands-on District Manager who can lead Store Managers, improve store performance, and create consistency and accountability across multiple locations.

About the Role

The District Manager is responsible for the overall operations and performance of multiple Petro Serve USA convenience stores. This position provides leadership, coaching, and support to Store Managers while ensuring company expectations for customer service, store appearance, merchandising, financial performance, and daily operations are consistently met.

You'll spend significant time in our stores working directly with Store Managers and their teams. This role requires someone who can identify opportunities, solve problems, develop leaders, and hold teams accountable while maintaining strong communication between store operations and company leadership.

Key Responsibilities

• Lead, coach, and develop Store Managers across assigned locations.
• Set clear expectations and hold Store Managers accountable for store performance and company standards.
• Monitor sales, labor, expenses, profitability, and other key performance measures for each location.
• Review store P&L statements, budgets, and financial results to identify opportunities for improvement.
• Conduct regular store visits to evaluate operations, merchandising, cleanliness, customer service, and overall store condition.
• Work with Store Managers to develop action plans and address operational or performance concerns.
• Assist with recruiting, hiring, training, and development of Store Managers and other store leadership positions.
• Support Store Managers with staffing challenges, employee performance concerns, and day-to-day operational issues.
• Monitor inventory control, cash handling, and other key operational procedures.
• Ensure stores maintain high standards for safety, cleanliness, merchandising, and customer service.
• Communicate company policies, promotions, expectations, and operational initiatives to Store Managers.
• Identify opportunities to increase sales, control expenses, and improve profitability.
• Maintain awareness of local market conditions and competitor activity.
• Identify trends and recurring issues across locations and work with Store Managers and company leadership on solutions.
• Maintain strong communication between store operations and the Retail Operations Manager.
• Perform other duties as assigned.

Qualifications

• Previous retail management experience preferred.
• Convenience store or multi-location management experience is a plus.
• Strong leadership, coaching, and employee-development skills.
• Ability to hold managers accountable while building strong working relationships.
• Strong understanding of store operations and financial performance.
• Ability to analyze sales, labor, expenses, budgets, and other performance information.
• Excellent communication, organization, and problem-solving skills.
• Ability to work independently, prioritize responsibilities, and manage multiple locations.
• Basic computer proficiency with scheduling, reporting, and operational systems.
• Ability and willingness to travel regularly between assigned store locations.
• Flexible availability based on store and operational needs.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Employee Discounts on Products and Fuel
• Performance-Based Bonus Opportunities

Why Petro Serve USA?

As a District Manager, you'll have the opportunity to make a direct impact across multiple Petro Serve USA locations. You'll develop Store Managers, improve operations, help stores achieve their goals, and serve as an important connection between our store teams and company leadership.

We offer competitive compensation, strong benefits, opportunities for growth, and a workplace built on teamwork, accountability, and respect.

Petro Serve USA – Helping America Fuel Better.

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