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Senior Manager, 24/7 Global Customer Support (Remote)

Justworks

Tampa, FL
  • Remote job

Justworks in Tampa is seeking a Senior Manager, Customer Support to lead a distributed team of Support Managers, Advocates, and remote staff across the US. You will ensure 24/7 coverage, maintain SLAs, and deliver an exceptional customer experience while balancing team health and business goals. You’ll hire, coach, and grow leaders, partner cross-functionally, and use data to drive improvements in service delivery. This role emphasizes empathy, ownership, and scalable operations. #J-18808-Ljbffr Justworks

Vacancy posted 1 day ago
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