Regional Retail Real Estate Portfolio Manager

Shape the future of how customers access our Consumer Bank across the West Region —owning the forward-looking real estate strategy and execution for a 1,500+ branch and ATM network. You’ll lead a team of transaction managers and turn performance analytics, competitive dynamics, and customer behavior into clear recommendations on where to open, relocate, resize, renovate, purchase, or close locations.

As a Regional Retail Real Estate Portfolio Manager on the Consumer Bank Distribution Network Portfolio Leasing and Optimization team, you will lead and manage a team of transaction managers and own the strategy and execution for the 1500+ branch and ATM network in the West Region. The role drives recommendations on where to open, relocate, resize, close, purchase, and renovate branches —balancing customer needs, financial performance, and competitive dynamics. Oversees leased branch portfolio through renewals, extensions, and critical date tracking.

Job responsibilities:

• Lead and manage a team of ~5 transaction managers responsible for end-to-end retail branch real estate transactions across the West Region, setting priorities, coaching performance, and driving measurable results
• Own the network optimization strategy and multi-year execution roadmap which translates into a managed pipeline of relocations, renewals closures, purchase, downsizes, and large-scale renovations through the use of performance analytics, competitive landscape, customer behavior, and local development and redevelopment knowledge
• Present location recommendations and capital spend cases for approval to senior leadership; articulating assumptions, tradeoffs, expected outcomes, and key risks
• Partner with design and construction, finance, data and analytics, legal, and operations to execute transactions on time and on budget
• Ensure alignment and continuity with Global Real Estate for hybrid branch / corporate properties
• Support ongoing portfolio decisions through management of lease renewals, extensions, and critical date tracking
• Build and maintain senior relationships with key landlords and REITs across the region

Required qualifications, capabilities, and skills:

• 8+ years experience in retail real estate strategy, network planning, and transactions/lease portfolio management
• 5+ years in people leadership with measurable success developing, managing, and motivating team
• Ability to think creatively and synthesize multiple data points to develop innovative, tailored solutions
• Strong communication skills and proven ability to collaborate effectively with cross-functional team partners.
• Ability to manage multiple real estate projects simultaneously, from site selection to opening, with attention to timelines and deliverables
• Strong understanding of Letters of Intent (LOIs), lease terms, risk mitigation, and finalizing agreements in collaboration with internal partners
• Data manipulation skills using Excel; knowledge of advanced formulas, pivot tables, and data visualization
• Experience with Large Language Models/AI
• Travel: Up to 40%

Preferred qualifications, capabilities, and skills:

• Bachelor’s degree or higher
• Field of study: Real Estate, Urban Planning, Finance

This position is subject to Section 19 of the Federal Deposit Insurance Act. An employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.