Retail Projects and Visual Merchandising Coordinator

Salary: $50,000 per annum

Location: New York City (in-person)

tm:rw New York City Metropolitan Area (On-site)

About tm:rw

tm:rw is a global retail innovation destination headquartered in the Candler Building, Times Square. We carry 120+ brands spanning technology, design, and well-being — and we don't do ordinary. Our Times Square flagship is built to be experienced, not just visited.

Job Summary:

As a Retail Projects and Visual Merchandising Coordinator, you will play a key role in ensuring our stores reflect the brand’s image and optimize the customer experience through effective visual presentation and store layout. With strong project management and visual merchandising expertise, you’ll collaborate with internal teams and external partners to deliver projects on time, within budget, and to the highest standards. A proactive, goal-oriented professional, you will build lasting relationships and ensure the seamless execution of retail initiatives that enhance the overall customer journey.

Key Responsibilities:

Project Management

• Plan and manage retail store projects, including new store openings, remodels, and maintenance.
• Develop project timelines and resource allocation plans.
• Coordinate with internal and external teams to ensure project milestones are met.
• Conduct site visits to supervise execution, monitor progress, and ensure ongoing follow-ups to maintain compliance with company standards and local regulations
• Prepare and present project status reports.

Visual Merchandising:

• Develop and implement visual merchandising (VM) strategies to enhance the customer experience for every new launch.
• Conduct x3 daily floor walks to ensure VM standards are consistently applied and maintained.
• Ensure onboarding and VM plans for every product across stores.
• Manage special ‘Hero’ projects from ideation to implementation.
• Manage maintenance requests by liaising with external contractors, securing cost approvals, and overseeing timely completion of all works for tm:rw and Brand Partners.
• Find and liaise with contractors regarding samples, prototypes, and fixtures.
• Work with in-house and freelance designers to visualize the created plans
• Manage internal cleaning & external stakeholders (Like contractors, cleaners, security, catering, electricians etc)

Requirements and Preferences:

• Experience: 2-3 years managing Retail Projects
• Skills: Strong communication, project management and problem solving
• Basic knowledge of design, 2D drawings and Canva are a plus